Billing, my account

Doris T. #24691

I had a fizz account for about 3 weeks but they charged me 31.57 on 27 of may and again june 8 why again on june 8 when on june 8 i cancelled my subscription
Doris Tardiff phone 438 *****

RodriR26

Hi,
Your bill is for an internet or mobile plan?

Doris T. #24693

It was a mobile plan at 31.57 per month tax included billed to mastercard

RodriR26

Hi Doris,
It is really strange, because the bills are paid the same days that your first day of subscription.
In your case, you should contact fizz from your online accounts.

Whizz

Hello Doris,
I have sent you a private message.
Please have a look there and check with our support department as the members of the community suggested.

Cheers!
Nicolae Bogdan

Anne-laure F.

Hi Doris,
I hope you found a solution with the technical service.
Have a great day !

SuperFizzeur

Hi !
Quick follow-up. Problem resolved?

Sylvieb

I hope your problem is solved. Can you please choose your best answer.
Have a good day.

Alexandre P. 40143

Sorry for you

Fizzy

Hi Doris,

I hope you were able to resolve this issue with Fizz support.

Please feel free to select a solution to close this question.

Good weekend to you!