why activation sim is pending?

samplanner

after i finish activation of my delivered sim
(activation is pending ) has been shown on my account
and no receiving either sending call . sms .....
pis. i need help

J D. #792

If it's less than 24hrs, I will wait. Sometimes it takes up to 24hrs before you receive a text confirmation. If it's already more than a day then I suggest to contact support. You can find here how to contact Fizz's support: https://fizz.ca/en/contact-us

SuperFizzeur

Hi Samer!
Thanks for your wonderful question!
Try to wait at least 24 hours if not working ask a fizz support rep.
To contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best!

Whizz

Hello samer,
Apologies for the encountered issue.
I have verified your account and it seems that your mobile number's activation process got stuck in pending. for this to be rectified, I have created a ticket towards our technical team and once this will be solved, we will inform you by e-mail as quickly as possible.
Thank you for your understanding.
Have a good day.
Catalin