Remplace credit card, can't erase subsequent.. plz

David M. 55329

Cant delete previous card.. says its attached to active plan, already added new card. Thanks for your cue

Mike

Have you associated the new card with all your plans?

For each of your plans, click on Manage plan/Payment method, and associate your new payment method.

SuperFizzeur

Hi David!
You need to connect to your account dashboard and click my plans, select your plan then after click manage plan and payment method to remove the associated card.
If you need more help you can ask a fizz support rep.
To contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best!

MichelP

David,
Have you associated each Fizz plan with the new credit card?
You must do it.
Connect you to your Fizz account.
Then, click on:(for each plan you have) My plan
Click on: manage my plan
Click on: manage payment method and associate your new card.

David M. 55329

Thanks to you guys it worked !