Did my initial payment go through?

Salvatore B.

I'm a new customer that ordered a home internet today, but i'm not sure my payment went through...I want to confirm the payment went through please.

Mike

Here we are users
Did you check on the transaction history

To see a list of all your Fizz transactions:

1- Go to My Plans in your Fizz account.
2- If you have more than one plan, choose the plan you wish to see transactions for.
3- Scroll to the bottom of the usage summary and click on Transaction history.

You can also check your credit card online statement

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
3- The green chat bubble should appear after a few seconds in the bottom right corner.

nicolas M. 22721

Wait to check your confirmation and then if not confirmation tried to call again

MichelP

Salvatore,
You can verify it online.
Connect you to your Fizz account.
Click on: My plan (internet)
Then, click on: Historic of transactions
You will see the details of your order.

Victoria C. #24523

I think you can just go to your bank online page and check it out