My points went way down around lunchtime today, someone knows why?

Nini G. #13860 · January 2020

Anyone else lost their points today, and knows why?

Samantha C. #15178 · January 2020

This has happened to several people at different times.
MichelP lost a bunch today as well.
There appear to be bugs in the system.

Felix D. #15236 · January 2020

Looks like they applied their secret sauce algorithm

Berts · January 2020

Bug in the system possible.Contact Fizz....

Shlomo P. · January 2020

They usually reset back to normal by itself

MichelP · January 2020

Bugs! or reset!
Bugs! or reset!
Bugs! or reset!

Jimmy N. #14505 · January 2020

Is it forum points or rewards points that are lost ?

Olga P. #15146 · January 2020

Yes, unfortunately this happened to others members of this forum.

sman · January 2020

Is this to affect also the total in our profile? They will remove the rewards?

Abdul R. #3217 · January 2020

For example if we get passed a certain level and unlock an upgrade, could we lose that too?

Answers