how do i take my existing number with fizz and transfer it to a new plan with public mobile?

avraham G.

i want to cancel one of my fizz plans and change over that number to a different provider. For that public mobile needs an account number or a code. how do i get that and how do they transfer my fizz number?

Mike

Check  on your profile
My Plan-> Manage Plan you can see an account id there

Jimmy N. #14505

Right there.
Sometimes they ask for your IMEI instead.
If you have a samsung,just dial ⋇#06# 
Sad to see you go

Samantha C. #15178

To transfer out of Fizz, everything is done through the new provider.
As per Mike and Jimmy, you will need either account# or EIMEI.
I personally had more success using account# when transferring in the past.

Alice M. #6356

Very easy with the EIMI number
Just text a empty message to *#06#

Berts

No problem, follows instructions when you install sim card..

MichelP

Avraham,
Just activate your new sim card with this new provider, They will ask you for the transfert of your telephone number, maybe your account number to Fizz or your IMEI of your phone.
Dont cancel your plan with Fizz before your activation with the new provider to be sure to transfert your actual phone number.

Jimmy N. #14505

Have you been able to resolve the issue ?

Smilemars

We're you able to transfer the Fizz number?

Olga P. #15146

Hello avraham,
Just contact de clients care and ask them for your account number.

Jimmy N. #14505

Please close the discussion now.

Whizz

Hello Avraham,
You can find your account number by logging on your Fizz account and go to My plans - Manage - under your phone number you can find your 8 digits account number. For more details to help you further, please consult our faq link: https://fizz.ca/en/faq/unsubscribe.
Have a good one!
Radu