Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Speed slower since Videotron outtage of febuary 12 2021... anyone else speed has recently reduced?Speed slower since Videotron outtage of febuary 12 2021... anyone else speed has recently reduced?… -
Modem is on but won't provide internetI've tried all of the debugging steps and nothing works, even resetting the modem didn't change any… -
Discount compare with other fournisseur ?Can you give me discount for internet 30mgs
-
how can we get service from someone 4h no answer . no phone. no 1 here in the chat.how can iget my mi had someone installed fizz at 9h15. since then , internet is lagging going on and off. no one her…
-
is my modem disconnection is registered on fizz server ?Last night i lost internet. This morning i reboot the modem and it's ok now. According to Fizz supp…
-
internet slow, speed test made, what is the problem?I made an speed test in a PC connected directly to the Fizz modem by cable, the download and upload…
-
Can't finish ordering internet online. After appointment reminders it spins indefinitely.?Already tried restarting with incognito, from my phone's browser, etc. Always stops at the same ste…
-
How do I get customer support to answer me regarding internet system errors?I've paid my bill twice now, I literally just changed address and everything worked fine until I up…
-
How can I get an installation appointment when Fizz thinks plan is already activated (Activation penI had to cancel a "Move" installation, to transfer my Internet from my old apartment (Apt…
-
How to I cancel my plan?I can't seem to get the chat bot to work, it doesn't show anything when clicked on. There's no emai…
-
Is there internet outage?Is there internet outage inmontreal east end area?
-
Router doesn’t work properly. Wi-Fi channels problemOk, I did all you asked and even more since Friday. I tried band steering mode, without steering, o…
-
Missed payment for couple months, renewed 2 days ago, wifi says connected but no internet. Please HeMissed payment for couple months, renewed 2 days ago, wifi says connected but no internet. Please H…
-
Is it normal that if I disable band steering that my 5G network has a noticeably weaker signal thanIs the faster wifi network supposed to have a weaker signal? If not, is there a fix?
-
Internet down in Longueuil (Greenfield Park) or just me?Hello! Starting this morning, I lost access to internet on all my devices. Tried all the troublesho…
-
I need stable wifi. Everyday, i have to restart modem for wifi to work. Works fine with cable. Why?Exactly as stated. Every few days, my wifi acts up and will work on some devices and not all. Un…
-
No option to make monthly paymentI cannot find option to make monthly payments.
-
When will Ottawa get Fizz Internet service?Really curious to know if and when Ottawa can expect to be services by Fizz. Any insights?
-
When would I cancel Bell internet for transfer?Hello, my Fizz internet is scheduled to be installed this Saturday, when would I cancel my Bell int…
-
Is there any discount if I have plan mobile and internet?I want to know if is there any discount to pay if I have plan mobile and internet?
-
Internet interuptions?Why does my internet service keep on going off and on?
-
ConfiguringFizz modem consoleI used my Fizz modem as a bridge for a couple of months so I could set up my router. Since, I'm exp…
-
Why is there no internet connexion, but I can see my wifi available?I can see my wifi available but no internet connection
-
Internet confirmation ?Send my confirmation nr,you are blocking my new installation !
-
I am going to move go another address, how can I move my internetI am going to move to a new address, how can I move my internet to a new address?
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.