Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Technician did not come for the appointment and I can't reschedule. why can't you answer simple quesI just posted a question. I need to do same-day scheduling and that requires help from one of you. … -
Technician did not come for the appointment and I can't reschedule. How should I proceed?I had an appointment. The technician did not show up, but three hours after the time window, notify…
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Why is the login CAPTCHA soooooo small?I have a 27" screen. Setting are 1920 x 1080. The login page fills the entire screen and yet e…
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How can I reach live chat with support?Fizz live chat is not live, they are not responsive on WhatsApp or FB. The website says same day re…
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Why can I not make a payment?I have no option to make payment now
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My FIZZ modem has created two Wi-Fi networks. How do I delete one of them?One of our networks is the main one that we created when we set up the Fizz modem and it is passwor…
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Wifi app download issue from AndroidI'm trying to download the WiFi app from Android app store and it tells me "app not available …
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how can I increase my upload speed?I need an upload speed of 25 mbps. Im not sure about what to do to get it.
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How to find return IDI cancelled my Internet plan and I now need to return my router/modem to Fizz but I can't find my R…
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Router trouble, not casting any WiFiHey all, first time this has happened, I noticed initially that my phone dropped the wifi connectio…
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Anyone else in Montreal with internet down?My internet is down since about 1h30. Anyone wise with same problem?
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Can my internet be installed before the 12th?I would like to have my Internet with fizz, but I work from home and need Internet ASAP... the only…
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Lost Internet over 2 hours on my cell !Lost Internet over 2 hours on my cell !
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Sending email from mail on macMail is not sending my message but is receiving message. It informes me that it's not connected...
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Are upgrades transferred to improved home internet plan ?I recently upgraded my internet plan from 30 to 60 Mbps download and I noticed on my first bill tha…
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Thinking of switching from Virgin to Fizz home internet. Is a good idea?Hi community! As the title says I was thinking about this switch. I'm currently with a $40 / 25mbps… -
Fizz vs Virgin for internet?I have Fizz for internet now but thinking of switching to virgin. What do you suggest? -
Why can't I connect to wifi on my phone or computer?Hi, As of this morning, neither my phone nor my computer is able to connect to my Wifi. I tried unp…
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Internet still slow after multiple router rebootsHi, Download keeps slowing down to a crawl and a modem reboot only solves the option temporarily. T…
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Fizz vs Virgin?I am currently with Fizz but thinking of switching to virgin? What do you think, good or bad decisi…
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Home address not in the list. It has been 1 week already and they still didn't update it. What to doI have contacted fizz multiple times. They keep saying their team is working on adding my residenti… -
Router delivery?My router will be delivered tomorrow PM but I wonder if I could get it in the morning? -
How many years FIZZ exists?Howw long?? -
Way to turn off modem lights?Is there a way to disable the indicator lights on the modem? I live in a studio apartment and the m… -
Fizz chat disabled, what to do?I have been trying to open the chat with the question mark on this page: https://fizz.ca/en/faq/how…
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