how i return the modem

norman S. #40876

how could i return the modem i dont have label

Mike

Hi Normand

try to follow this instruction

https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem

or

https://fizz.ca/en/faq/how-do-i-find-my-return-id-number

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option