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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Are upgrades transferred to improved home internet plan ?I recently upgraded my internet plan from 30 to 60 Mbps download and I noticed on my first bill tha… -
Thinking of switching from Virgin to Fizz home internet. Is a good idea?Hi community! As the title says I was thinking about this switch. I'm currently with a $40 / 25mbps… -
Fizz vs Virgin for internet?I have Fizz for internet now but thinking of switching to virgin. What do you suggest? -
Why can't I connect to wifi on my phone or computer?Hi, As of this morning, neither my phone nor my computer is able to connect to my Wifi. I tried unp…
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Internet still slow after multiple router rebootsHi, Download keeps slowing down to a crawl and a modem reboot only solves the option temporarily. T…
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Fizz vs Virgin?I am currently with Fizz but thinking of switching to virgin? What do you think, good or bad decisi…
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Home address not in the list. It has been 1 week already and they still didn't update it. What to doI have contacted fizz multiple times. They keep saying their team is working on adding my residenti… -
Router delivery?My router will be delivered tomorrow PM but I wonder if I could get it in the morning? -
How many years FIZZ exists?Howw long?? -
Way to turn off modem lights?Is there a way to disable the indicator lights on the modem? I live in a studio apartment and the m… -
Fizz chat disabled, what to do?I have been trying to open the chat with the question mark on this page: https://fizz.ca/en/faq/how…
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How can we reach Fizz we aren't client?We would like to speak to someone
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Internet plan in Ottawa ?Any idea when fizz internet will be coming to Ottawa region
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Waves diplayed no internetMy internet was suddenly down and I rebooted the modem and found that the three waves band display …
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Lost Internet ConnectionMy internet randomly went down about 30 mins ago. I have restarted the Modem 3 times now and every…
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Random devices kicked off network or unable to connect to wifi (authentication errors)?Since about 3 months ago, random devices are unable to connect to my wifi network. I have both my h…
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When should I apply my rebates, and do they ''stack''?So I'm a new Fizz internet user and will soon reach the end of my first month. I have a 1$ rebate t… -
change credit cardcan't change/update credit card.
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How do I get my wifi password?I forgot my wifi password
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How to cancel my service?I schedule an appointment with your technician and he showed up but couldn’t install due to the fac…
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Is FIZZ one of the best internet provider?I would like to know your opinion.
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Early schedule?I scheduled internet for Feb 2 but I need it by Feb 1st. How can I reschedule for earlier day ?
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Reactivate Internet serviceI wood like to reactivate my Internet service at but I need a technician to install it.(I still hav…
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Cancel Internet service?I want to cancel my Fizz service since I am moving from Montreal and I have 4 days left on it but I…
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Upcoming new modemHi, anybody know if Fizz will have a new modem model anytime soon?
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