Early schedule?

Raphael C. 86451
Raphael C. 86451 Posts: 1 ✭✭
in Internet
I scheduled internet for Feb 2 but I need it by Feb 1st. How can I reschedule for earlier day ?

Answers

  • Mike
    Mike Posts: 21,698 ✭✭
    Bonjour Raphael

    To reschedule your technician appointment, this is the procedure

    1- Log into your account and go to Manage plan.
    2- Click on Appointments.
    3- Here you will be able to see a complete list of all your past and future appointments.
    4- Scroll to the appointment you wish to modify.
    5- Reschedule.
    This will open the booking interface. Select a new day and time slot and click Save.
    Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.
  • Whizz
    Whizz Posts: 23,506 admin
    Hello Raphael,
    I have verified and see that you've managed to contact us on Live Chat and one of my colleagues helped you further with this situation. She advised you to reschedule if you want, as also Mike suggested.
    Please reach us back if you have any other questions. You can contact us any time at https://fizz.ca/en/contact-us
    Have a wonderful day!
    Adelina
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