Reactivate Internet service

Karim L. #10108
Karim L. #10108 Posts: 2 ✭✭
in Internet
I wood like to reactivate my Internet service at but I need a technician to install it.(I still have my modem)
I have been charged 4 times even if I didn't have the service.
Please let me know what should I do.

Answers

  • Mike
    Mike Posts: 21,698 ✭✭
    Karim

    Your situation must be evaluated by the support

    You can also contact customer support by chat

    1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
    2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
    3- Click on it, and select chat if available, or any other option
  • Justin
    Justin Posts: 888 ✭✭
    Hi Karim,

    As Mike said, you'will have to contact the support. We are simply FIZZ users.

    Good luck!
  • Whizz
    Whizz Posts: 23,506 admin
    Hello Karim,
    I kindly inform you that I have verified your account and I see that you unsubscribed from your internet plan on January 20.
    Please contact us directly on Chat in order to make further verification.
    Here you can find how to contact us: https://fizz.ca/en/contact-us
    Thank you. Have a great day!
    Adelina
This discussion has been closed.

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