fizz member already at the address I'm moving to?

The current tenants of the apartment I'm moving to are with fizz and have declared to fizz that they're moving, yet when I try to schedule an appointment for our own wifi installation at that address fizz doesn't recognize the address as available. Please help! Thank you,
Olivier

Answers

  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 3,043
    Make sure the current tenanthave make is adress change on is Fizz account. Call Fizz support if the cuirrent tenant has made the changed but its still dont work.
  • Hi Oliver,
    I think Fizz service is the better option for that kind of request!
    We are only custumers here!
    Good luck and have a nice day! :)
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,724
    Olivier,
    Sorry,
    You must wait to subscribe to Fizz internet residential when the actual tenant will move.
    At this moment, this adress will be available into the Fizz system and you'll be able to subscribe and fix an appointment with the technician for your installation.
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