No option to make monthly payment

Satish
Satish Posts: 2 ✭✭
I cannot find option to make monthly payments.

Answers

  • Fizzy
    Fizzy Posts: 11,863 ✭✭
    Hi Satish

    If your service is working, the payments are usually made automatically on your card on the same anniversary date of your monthly renewal.

    More info here: https://fizz.ca/en/faq/how-do-payment-cycles-work

    However if you received a notification that your payment was missed, you can follow the instructions here: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    If there is any issue, you can contact customer support by chat:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Any ad blockers in your browser should be disabled.
    3- Open any of the above FAQ help links.
    4- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    It suppose to be automatic. You choose your primary credit card , if you only have one its this one, and the paiement is taken on it each month. Have a nice day :)
  • Satish
    Satish Posts: 2 ✭✭
    Thank you so much!!
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