Is there internet outage?
Stephane P. 87801
Posts: 1 ✭✭
in Internet
Is there internet outage inmontreal east end area?
14
Answers
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Hi Stephane
Yes DNS problem
Change your DNS manually
8.8.8.8 and 8.8.4.4
This change can also be applied through the Wi-Fi modem user interface:
1. Log in at: 192.168.0.1 from the web browser of any device.
2. Log in using the following information:
Username: cusadmin
Password: xxxxxxxx (Password you chose during initial setup)
Basic -> DNS, click on manual and configure the two DNS with the one that I wrote
Remember to put in automatic when the situation is resolved6 -
More info on Facebook:
https://www.facebook.com/videotron/5 -
Go in your modem: 192.168.0.1
Section: Basic -> DNS
- Obtain DNS: Manual
- DNS1 8.8.8.8
- DNS2 8.8.4.45 -
Hi Stephane,
Internet problem with videotron.
Change your DNS and it will be ok.
Good Luck5 -
Yes currently tablets work but phone and laptops cannot connect.5
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As mentioned, you can change the DNS on the Fizz modem.
On your browser, go to http://192.168.0.1/ (username: cusadmin and your wifi password)
Make this change for now and your internet will work.6 -
Thank you so much for providing that solution.
Why isn't Fizz reporting the outage on their website?5 -
Thanks for this helpful information.4
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Yep there was a DNS problem. Every think should be working now. I hope all its fine for you now
0 -
You can choose the best answer to closed the question Everything should be back since at lest 10 days now 0
This discussion has been closed.