Recent Discussions
Discussion List
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Why does it say the 250mb bonus upgrade ends in 90 days?I activated the 250mb upgrade and now it is active on my second month. From what I understood the u… -
Wifi 6 mesh routers?Anyone use the fizz modem with wifi 6 mesh routers? Any issues or recommendations?
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How do I use the 2.4 wifi channel, and not the 5G?I need to be using the 2.4 wifi channel in order to set up a Bluetooth device. How do I switch my w…Accepted Answer Closed Alexia C. #33545 107 views 3 comments 24 points Most recent by MichelP Internet
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Hi i had an appointment on october 17th 2020 from 7:30 am to 12:00 pm and no one showed up. What isHi i had an appointment on october 17th 2020 from 7:30 am to 12:00 pm and no one showed up. What is…
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getting charged for phone number I dont use or never activated?When I login to my account I see multiple phone numbers that have been activated/de-activated that …
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How to add a friend and giving data to him?On "manage contacts" page, I don't have any options to add new friend... How it work? -
How to disable bridge mode to have wifi directly on Fizz modem?How to disable bridge mode to have wifi turned on directly on my Fizz modem?Accepted Answer Closed George S. #20091 35 views 3 comments 23 points Most recent by MichelP Internet -
Why can't I send/receive SMS although I have them in my plan?This is ridiculous. Several weeks without being able to send/receive sms on my phone altought I hav…Accepted Answer Closed annie D. #24942 4 views 7 comments 26 points Most recent by MichelP My Mobile -
What is the "broadband reactivation"?Fizz charged 20 $ to my card under the item broadband reactivation. What es that? I'm an early cust…
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can not receive callsI can call out, Receive textes but I can not receive calls. I tried to enter my information APN but…
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Unable to access any data when outside of usable WIFI connection.I am unable to access any data other WIFI data. Is there something that needs to be installed or ac…
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What's the fastest way to earn points to level up?Is answering others' questions really the only and best way to level up quickly?Accepted Answer Closed Manny L. 12 views 7 comments 37 points Most recent by Yelena About my account
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Why did I get charged 50+taxes already when my installation is only for Nov 6th?I signed up for Fizz internet last night for the 50/10 for 50$ a month. There was a * saying that b…
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do you have a phone number??? So i CAN call you? i was supposed to recieve a delevery this morningdo you have a phone number??? So i CAN call you? i was supposed to recieve a delevery this morningAccepted Answer Closed Stephane L. 67123 3 views 6 comments 16 points Most recent by LemonHead Internet
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same phonnumberI would like to move my cellphone agency. so can I continue to use my current phone number on fizz?Accepted Answer Closed Jooeun 4 views 11 comments 29 points Most recent by Daniela P. #33065 Welcome and join
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I cannot order my internet plan?Hello, I've been trying all day to adhere to your internet plan with my mother refferral. Also, the…Accepted Answer Closed Leila B. #33469 11 views 8 comments 29 points Most recent by Daniela P. #33065 Welcome and join
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Why am I receiving text from Fizz when my preferred way of communication is email?My preferred way of communication is email yet I keep receiving text. Is this normal?Accepted Answer Closed Emy H. 4 views 4 comments 18 points Most recent by Daniela P. #33065 About my account
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When will you support WIFI Calling for SOS with iPhones using family shared watch?I recently purchased a Apple Watch with fall detection for my elderly mother and it needs to have W…
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Can I reinstall my modem to another apartment in the same building ?Hi, I'm moving in a new apartment in the same building next week, is it possible for me to do the i…
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Requirements to be level up?Hi, I was wondering what the requirement were to level up your community hub level (ex: apprentice …Accepted Answer Closed Samuel C. 73358 4 views 2 comments 17 points Most recent by Samuel C. 73358 About my account
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I haven’t received my SIM card but my delivery is flagged as delivered?I haven’t received my SIM card but my delivery is flagged as delivered?Accepted Answer Closed Van L. #33297 26 views 11 comments 18 points Most recent by Daniela P. #33065 My Mobile
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I am a new customer and have my installation date for tomorrow but I never received my modem ?Can you please advise how this works exactly. I have subscribed to an internet plan and have instal…Accepted Answer Closed Tina S. #33481 3 views 11 comments 22 points Most recent by Jacqueline E. #31442 Internet
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Deactivated my phone?Hello. My dad changed his credit card number and forgot to update it on the website. They cut his l…Accepted Answer Closed Lea C. #33480 5 views 10 comments 20 points Most recent by Daniela P. #33065 My Mobile
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Return home modernGuys I am confused ,what do I really need to do when I go to Canada post ,and my code bar it is my …
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Why can't I verify my email address when trying to buy a new phone?I'm part of the beta test for purchasing a new phone through Fizz. I'm trying to purchase an iPhone…
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When will you come out with smartphone plans ?Like other companies is Fizz gonna ever have some smartphones plans ?Accepted Answer Closed Abderrahman B. #33368 3 views 6 comments 31 points Most recent by Milwy Phones
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Do you provide a bill with my address on it?I need to change my sim card provider, purely to produce a proof of address. Unfortunately, some aw…Accepted Answer Closed Kurien 27 views 4 comments 30 points Most recent by Samuel C. 73358 My Mobile
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change my accountthe expire date of my visa card is next week. so I have to enter the new account number to pay my b…Accepted Answer Closed Navid H. 3 views 6 comments 28 points Most recent by Samuel C. 73358 My Mobile
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Why is my ping so jumpy like my wifi connection is sometimes very strong and then suddenly very weaksometimes when I'm scrolling on the internet my Wi-Fi is fine then it suddenly becomes very slow a…
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I returned my Wifi modem backI returned my Wifi modem back, why still receiving a reminder that fizz company did not receive it …Accepted Answer Closed Maher A. #33460 6 views 5 comments 19 points Most recent by Carlo C. Internet
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