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how do you know you received a gift?how do you know when you received a gift? Didn't receive any, just wondering.Accepted Answer Closed Karl B. #29906 3 views 1 comment 14 points Most recent by Philip D. #28440 About my account
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Does fizz offer reduced speed data after all mobile data in plan is used up?Once i have used the one gig of data in my plan, do i continue at reduced speed? or do i have to ad…
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Consolidated Invoices (phone + internet)?I need a consolidated invoice with both the phone and internet on it.. not two separate ones. How c…Accepted Answer Closed Cedric L. 68512 11 views 6 comments 19 points Most recent by Olivier R. #3666 About my account
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Wifi is down. What can I do?I've tried resetting my router 3 times and still no internet connection. Please help. I work from h…Accepted Answer Closed kbusato98 1 view 4 comments 16 points Most recent by Olivier R. #3666 Internet
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for testing?this is a test please ignore
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My internet got cut off but reactivated 2 hours ago. I reset modem but it's still not working. How dMy account got frozen due to a card payment issue, I made a manual payment about 2 hours ago and go…
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Wi-fi Connected but no internet. Wired has internet.I am a new client and received my modem yesterday. Fizz's router wi-fi has a lot of range but keeps…
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Unable to Change PlanMy sons account has been dormant since March because cell phone was broken. Have been paying 10$ or…Accepted Answer Closed Peter W. #30700 1 view 1 comment 4 points Most recent by Whizz About my account
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Beta member looking to upgrade old sim card to newer model sim card (keeping my price and phone numbLong story short I want to swap my SIM card with the newer model SIM card. I ordered the new SIM ca…
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I was supposed to get my modem today but the technician didn't show up...?I know that it's Labour day but Fizz allowed today's timeslot and so I scheduled an appointment to …
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Technician never showed up - Unable to reschedule an installation ?Technician was supposed to come yesterday between 12 and 5pm, he never showed up or called or notif…Accepted Answer Closed Gabriela E. 2 views 5 comments 17 points Most recent by Alexandre B. 39855 Internet
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no service for couple of days?my phone got no service for couple of days and I have tried to restart my phone but did not work. w…Accepted Answer Closed Katherine W. 2 views 10 comments 15 points Most recent by Katherine W. Internet
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How to change from Ebox to Fizz ?Hi, i'm currently a customer of Ebox for my home internet but Fizz offers way better deals and I'm …Accepted Answer Closed Erwan M. #29356 26 views 4 comments 17 points Most recent by MichelP Welcome and join
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Too slow internetI bought 4gb data for phone internet but why its still slow down ??? Crazy lagging
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Hello. I live in Montreal and am planning to buy a Xiaomi Mi Note 10 Pro. Will it be compatible withIs Xiaomi Mi Note 10 Pro compatible to have Fizz coverage?Accepted Answer Closed Miguel M. #30687 6 views 9 comments 18 points Most recent by Miguel M. #30687 My Mobile
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My account was frauded!!!!An order that I can't cancel for 2 sim cards was just processed on my FIZZ associated credit card. …Accepted Answer Closed Stephanie L. #30691 1 view 5 comments 15 points Most recent by Olivier R. #3666 My Mobile
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Is it better to upgrade quickly ?Should I try to upgrade levels as fast as I can or would it be better to let time pass and unlock t…Accepted Answer Closed Samuel C. 64723 1 view 4 comments 11 points Most recent by David S. 60969 About my account
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Can't connect to modem with mobile device?Cannot connect to my wifi network with my samsung galaxy, the network appears in the list but i'm g…Accepted Answer Closed Guillaume B. 68432 1 view 3 comments 13 points Most recent by Samuel C. 64723 Internet
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Why do I sometimes loose all signal for no apparent reason?Like 3 hours ago, everything was 100% fine. Now, can't call/text. Nothing works. I DO have signal. …Accepted Answer Closed Karl B. #29906 2 views 14 comments 20 points Most recent by Karl B. #29906 My Mobile
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How do you earn Perks?What are the ways of earning perks? I've seen ways of earning Rewards, not perk though. I created m…Accepted Answer Closed Karl B. #29906 1 view 2 comments 12 points Most recent by Karl B. #29906 Welcome and join
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Transfer existing phone number from Bell to Fizz?Hello, I am trying to port my existing number from Bell to Fizz; however, I am unable to do so due …Accepted Answer Closed Ken C. #30621 26 views 8 comments 24 points Most recent by Ken C. #30621 My Mobile
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Refer a friendmy friend entered my referral code but the subscription didn't go through. This is the message
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No installation appointments until September 26?Not a question, more of a comment. We had an installation appointment on September 1st from 5pm-9pm…Accepted Answer Closed jennifer L. #29652 1 view 9 comments 20 points Most recent by Matthew A. #24717 Internet
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how to call to China?i want to know how to call to China. thanks.
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Australia long distanceI have the add on long distance for Australia. It shows that I have 463 minutes left. I cannot mak…Accepted Answer Closed Ron S. #30629 1 view 7 comments 25 points Most recent by M T. #12340 My Mobile
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where's the invoice?I got a call from a friend from Romania that he's getting calls from me. I checked the call history…
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How does the data usage meter work?Hi. Maybe a stupid question, but I'm trying to understand how is it possible that I already have 1M…
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Upgrading internet plan?I am considering upgrading my internet plan to a faster speed. Would I still be able to keep my rew…
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When does fizz start to sell phones?I see on my account that they is is a beta test to buy phone with Fizz but I can't access to the pa…Accepted Answer Closed Sébastien Z. 11 views 9 comments 33 points Most recent by w3e45f6g7h My Mobile
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Can't respond to question ?Is it just me, I can't see the respond button to be able to respond to questions. And i'm logged on.
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