Most Recent Discussions
Recent Discussions
Discussion List
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Activation Pending, it's been more than 5 hoursI have ordered a new sim card, the activation is still pending after more than 5 hours. Please help…
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WiFi box connects to devices, but simply gives out zero signal.The router in our flat was setup around 4 months ago and worked perfectly, no problems. However, up…
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Why are the dates wrong for monthly billing?I've asked before never had fizz contact me to fix this and they don't have an email to get help fr…Answered ✓ Closed Michael B. #2463 24 views 8 comments 0 points Most recent by Michael B. #2463 My Mobile
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My home wifi is very slow, not sure how to fix it.Hi Fizz Community I live in central Montreal and have a Fizz 120 mbps home wifi plan. However, I'm …
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Roaming chargesMy current mobile plan coverage says "Canada". I will be travelling from Ontario to PEI,…
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What's the benefits of Add a userMy wife and I both use fizz, I just found the function of Add a user, what's the benefits of it? We…
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Network went down again today for and hour fizextMy network went down again like it did last year for an hour today so far. Hope it doesn't happen …
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Received modem 5 hours ago. Followed instructions. Nothing happensHi! So we just got the modem. The coaxial cable is well screwed in it. The alimentation cable is a…
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Phone will not connect to 5ghz band.Hi, I have a Samsung s9, and have both 2.4 ghz and 5 ghz bands enabled on the Fizz router. No matte…
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Internet Speed is very lowI just got Fizz installed with the 120Mbps DL / 20Mbps UL plan. When performing speed tests, the DL…
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Intermittent outage with DNS Probe Started errorI get intermittent outage (at least once per day) for 5 minutes during which I get "DNS Probe …
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Fizz #118621Hey! My ticket was closed but my issue is unresolved after a reset. I cannot make outgoing calls o…
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Why does my payement keep getting refused ?I bought 2 sims and yesterday when I was completing the activation for my first sim, it went throug…
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Gifted perk isn't showing up on my friend's dashboardHi, My friend joined Fizz earlier this month. As a welcome gift, I sent 3 1-gb mobile data perks to…
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iphone se can not get mobile data to work (help)iphone 2016 se phone [First time trying mobile data on this particual iphone se, do not know if it …
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I Forgot my email of my other fizz account and voicemail not working.Hi, I forgot the email of my 2nd account and my voicemail isn't working Thanks!Answered ✓ Closed Raymond V. #34120 10 views 3 comments 1 point Most recent by Whizz About my account
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SIM CardDid not receive my SIM card 2 weeks after ordering, Can I pick it up somewhere in Montreal?
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i need to reset my nipi need to reset my nip on my voicemail
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How can I cancel my account?I am unable to cancel my account after moving to another province.i struggle to keep connected,I do…
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Problem with activation - Select planI activated my SIM card and proceeded to select my plan and entered all my information. There was a…
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No technicianI waited the technician for the whole day and did not receive any phone call from fizz. But today I…
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No internet - followed all reboot stepsInternet suddenly stopped working today. I rebooted the modem 4x and then reset to factory settings…
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Moving questionI apologize if this is a stupid question, butI’m moving tomorrow and in my rush to get things done,…
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Does Fizz reuse Modems for new Customers?I recently subscribed to Fizz Internet and when i got my Modem package, the tape that enclosed the …
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Ordered phone a mouth agoI ordered a i phone 12 through paybright more than a mouth ago I tried contacting fizz they said my…
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What is your favorite ringtone? Do you have a custom one?Mine is K. Rool Returns from Donkey Kong Country 2. I just love it!
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is it better to have an account for mobile and another for internet?hi I just saw fizz while looking for better wifi pricing and saw not only the have good internet pr…
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No signals on my phoneI don't have any signals on my phone. What's the problem with Fizz?
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Cannot apply upgrade bonus on home internet planI just ordered a home internet plan. After the subscription, I tried to apply the upgrade bonus to …
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Traveling and need dataI wasted all my data on a video called Lego Yoda death sounds for almost 10h before going to Ontari…