Port Request - Urgent
Hello. I have an open ticket for port issues since it has been over 24 hours since my transfer from other provider was initiated and I lost service. I was finally able to connect with the other provider and they stated that the port has been pre-approved now and that Fizz will need to push the port through now, but it is time sensitive. I reached out through chat but I'm not sure how quickly I'll get a response.
Best Answer
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Hello CameronHodgson
Following my verification, our technical team is still investigating the matter. We had a maintenance going on yesterday which indeed impacted most of the services. Your ticket number is #316991. You can view it and track its progress from My settings → My tickets. Once we have a response, we will get back to you via email. Rest assured as our technical team will try their best to solve this as soon as possible.
Your understanding and cooperation are highly appreciated!
Feel free to contact us directly for further questions https://fizz.ca/en/support
Have a great night.
-Ingrid, Community Moderator
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Answers
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You should contact the support,
, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.
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