Most Recent Discussions
Recent Discussions
Discussion List
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How does rebate work on new phones?So I see the offer on Samsung Galaxy S20 FE at $475 with suggested retail price $950. Small print s… -
VoicemailI have a preferential rate. I want to add voicemail, but get a popup saying that I will lose my pre…Answered Closed andre B. 6504 22 views 4 comments 0 points Most recent by Johanne M. #3059 My Mobile
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not able to order 4 sims to port 4 lines over from telusHi, I've been trying to order 4 sim cards from fizz website so I can port 4 lines from telus mobili…
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when preloved phone reward will be added to my account?Hi, I've bought a preloved phone from fizz last month and so far I've not received any reward for t…
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Which is better; new account for spouse or on my current account?Which is better, creating a new account (and use referral code etc.) for spouse or add her on my ac…Answered ✓ Closed Tarek 35 views 2 comments 0 points Most recent by Johanne M. #3059 Welcome and join
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People aren't able to leave me any voicemailsHello, Ever since Fizz has set up a new voicemail system in June, I have been having problems with…
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My IMEI is correct but Fizz says it isntI'm trying to transfer my active phone number from virgin mobile to fizz but when I try the transfe…
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Home Internet Down - UrgentHi, I live in Berri UQAM Montreal and my internet stopped working all of a sudden. It’s still not b…
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Why does fizz not have live supportwhy does fizz not live support it’s so much easier to speak to someone rather than I bot i think I …
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Internet keeps disconnecting randomly throughout the dayThe internet keeps disconnecting at random times during the day, for no apparent reason. Cycles bet…
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Impossible faire appels ou textos ?Bonjour, Message: Mon forfait ne me le permet pas. J'ai vérifié mon forfait et mon compte, tout se…
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Trying to buy a phone via Web BrowserHello! I'm trying to buy a phone via Google Chrome on my Fizz account but once I select the phone I…
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First PaymentIs it normal to be charged a first payment on the day of subscription and not the day of installati…
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Technician was unable to locate the provider's cableHi, I had an appointment with a technician last saturday to setup Fizz. He couldn't locate the righ…
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Mes amis FizzJe me suis abonné le 5 septembre et ma conjointe le 6 septembre. Je tente de l'ajout comme ami Fizz…
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I have an mobile network state disconnected issue can anyone fix itWhenever i try to connect to the internet, it saw me an error called mobile network state disconnec…
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Payment method declined all the Timei tried many times many credit cards but they are all declined. I felt like I bought a garbage card.
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Payment method declinedHello, The website keeps refusing my payment method which is a Canadian visa debit card. So, it sho…
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How can I request adding a country to a data plan for roamingHello, I'd like to know how I can request adding or at least reviewing the options by the company f…
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Prévost speed is halfAnyone having reduced speeds in Prevost/St-Jerome area after yesterday’s t-Storms and outage? -
There is money in my credit card why won’t the payment go through?!Hello. My credit card has credit on it, more then enough for my bill. So why isn’t the payment goin…
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Wifi boosterHi everyone, my wifi has a hard time reaching the basement level. The modem/router is on the 2nd fl…
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Activation ProblemHi, I activated and paid for my account about 1 hours ago and still have not received an email or t…
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why cant i make a payment i need my service restored?Why cant i make a payment i have uploaded two different cards and my service is suspended i tried t…
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Activation problemI tried to activate my card, the first time I enter the activation code, there was an error during …
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Credit card payment after a stolen cardI had a fraud on my credit card and I have to wait 5 to 7 days to receive my new one. But it's my d…
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What would happen if I adjust my plan temporarily?Hi Fizz community, I have a mobile plan which I pay $34 for 4 GB/monthly. I need to increase my dat…
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How long does it take to reactivate internet service after payment?I have made a payment and received an email notification that my service is reactivated but but I s…
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Unable to get the WiFi signalFirst day using Fizz modem. Follow the instructions to build my internet but there’s no 2.4G light …
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Internet down - Saint Henri - MontrealMy home internet has been down since the morning in Saint Henri, Montreal. I restarted the modem ma…
