Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Currently with Videotron, is the service between the two companies the same?Multiple questions. Live in Ottawa. I'm currently with Videotron and I am happy with the service bu…
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Is it worth it to choose the perks you get immediately or to wait until you upgrade to get a biggerI just don't know how fast it normally takes to level up and unlock new perks since I only just ord…
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Calls from INCOMING Canadian and International phone numbersIf I choose the unlimited voice calling plan but for Quebec coverage only, will INCOMING CALLS from…
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Why the data usage is shown as way more than the actual?Android user here, the day I popped in the SIM, android started keeping a track of my data usage. I…
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Why can't I make a long distance call in my coverage zone which is Canada?I am trying to make a long distance call within Canada but it's telling that is out of my coverage …
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Mobile speed in Ottawa?Has anyone done speed tests in the ottawa area? and if so what are the results you are seeing?
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howto fix: receiving messages out of orderusing Auto-time and date from Fizz network, yet i still get messages cut in half from friends (wor…
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Referral program doesn't work?I have several referrals that are from nearly two months ago, so they've already paid their 2nd bil…
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Out of data?I got a notification saying "You’ve used up 90% of your data plan for this payment cycle, whic…
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how does pay as you go work?What are the mechanics of pay as you go? How does it work?
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Problem with the shipment?Just bought a couple of sim cards but only recieved 1, how can i get the courier to come back ?
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I have data, but can only browse the web, can't use Gmail appWeb browse has no issue, but everytime open Gmail app, showing no connection to me. Can't send or r…
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What coverage should i choose when activating?Hi, 99% of the time I'm in my local area but I do have friends in the rest of Canada & USA that…
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Upgrades questionas per the info in the article it says "Every Upgrade is valid for two years from the date you…
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Re-trying to get phone number from other provider(Sim activation code is invalid)?Ok so I tried activating my sim card on the weekend, had issues with transfering the number, I real…
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Tech support email info?Anyone have the email address for tech support?
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Not able to send text messages?Anyone still having the problem of not being able to send text messages? I have 2 lines, one beta w…
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how many points to get to level 3?I am near level 2 (it takes 1500 points) is anyone at level 2 yet that can share how many points yo…
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What to do if there is no SIM after 3 hours (selected express shipping )?I ordered the SIM online for more than 3 hours yet I haven't recv'd the SIM yet. Where do I see the…
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Does the monthly charge change after you change the plan you want?I wanted to know if I were to choose to start off with lets say 1 GB of data but I realize I don't …
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no internet seiviceI transfer my plan from fido last friday,.still not open any webside .it shows no internet connect…
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Whats the fastest way to get rewards/points?Whats the fastest way to get rewards/points? I see the FAQ page explaining whats rewards/points etc…
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impossible d'avoir une connexion après activation d'une SIM ?J'ai activé hier soir une nouvelle SIM et demandé le transfert de mon numéro Rogers. Après activati…
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Cannot send texts?Hi..I still cannot send texts...anyone know what to do?
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Got charged with unlimited message?I have a plan with unlimited sms, but still got charged from my wallet, why and what to do?
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receiving gifted data?Anyone else experience this? When I receive gifted data, it says that it's used. For example, I go…
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I can receive sms but i cant send?My sms used to work. It was good siince the beginning but today, i can receive sms but i cannot sen…
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can I transfer my number from a different provider to my current already active FIZZ plan?can I transfer my number from a different provider to my current already active FIZZ plan? in other…
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Transfer Phone number?I can't transfer my current phone number. It keeps saying it's not valid and I don't know how to co…
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How does local calling and text work?Can someone explain how these add-ons work? If you have a Canada wide data plan only, and add on l…
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