Calling works, but instead of voice mail, "Communication cannot be established, verify the number"?

Simon P. 135
Simon P. 135 Posts: 11 ✭✭
I can make and receive calls, I can send and receive SMS messages, Voicemail setup works, but if you call my Fizz number (ported from Fido), instead of voicemail, you get a message "Communication cannot be established, please verify the number and try again."
Clearly this isn't an issue with my device, it's a problem with the system that's not forwarding to voicemail and instead forwards to this error message... what am I supposed to do?


  • Chesky T.
    Chesky T. Posts: 5 ✭✭
    I have the same issue coming from videotron
    Fizz is terrible every second minute you bump in to a new issue!
  • Francis L. 13755
    Francis L. 13755 Posts: 4 ✭✭
    Is there a solution for this problem?
    My wife and I both ported from videotron and a lot of our peer have reported that we're having this issue... They can't leave us a voicemail most of the time; they get the same message as in the OP.
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