30% off monthly plan?

Arina

I was promised to have a 30 % off my monthly plan starting April 12, 2019, but was still charged the old price. So when the 30 % off will be effective?

Irene

It will be 30% from regular price, but you paid already 20% from regular price if you have activated your account before the 12.
If you renew it after the 12 you will have the 10% off.

Irene

You can contact the support

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Legandir

Usully its on your next bill

Adam A. #3745

It's 30% off the base price, it's only an extra 10% from where you were to begin with. Still a really good deal if you asked me.

Fizzy

When was your last renewal date?

As per Fizz FAQ https://fizz.ca/en/faq-stabilization-period

"The stabilization period prices will come into effect at your next payment cycle starting on, or after, April 12, 2019. Our current members will receive, after that date, an email outlining the new price of their mobile plan."