Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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What to do if my debit card didn’t have enough fund for the payment of this month?This morning I didn’t have enough money in my only debit card to pay for this month but now I do an… -
Payment failed?I just got an email stating that my payment has failed. My credit card info is current and up to da…
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How can I close my account?How can I close my Fizz account (on the web site)? -
Erreur de numéroUne erreur sur le numéro de l ancien fournisseur sais produites lors de la mise en fonction de la c…
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ActivationHi,I just received my sim card today and I followed every step to activate my plan.And so on the we…
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Is unused gifted data rolled over the next month too?Not using a lot of data right now (got 2Gb as a gift) and was wondering if I get to keep them for t…
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Why the sms with photos cannot be sent?I cannot send sms with photos attached.
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why am i not receiving texts?Hi, i am not receiving any sms, i have tried all of the suggestions on the help hub but messaging i…
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My payment was delayed. Can you charge me now?My account was not charged on the day it was supposed to be charged and my phone does not work now.…
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is service down again?am i the only one experiencing issues again?
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Voicemail Pin reset please?I don't have Facebook so I have no other way to get help. I never get the chat bubble either. Is th…
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what is my voice mail pin number please?what is my voice mail pin number please? and how to find it?
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Addon payment is approved but not effected to my account. why?I just made the payment for voice addon 300min. I was sure the payment was approved. but no histo…
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My phone services are frozen? I have a method of payment on file?My phone services are not working. I have the right payment of method on file.
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Can I order a Fizz sim card without making a plan?I am considering joining Fizz, but my current 2 year contract is only up in a couple of months, in … -
I received two sim cards instead of one, both adressed to me, What should i do with the other one?i had problems setting up my credit card on my account but with fizz tech support we got it resolve…
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Calling works, but instead of voice mail, "Communication cannot be established, verify the number"?I can make and receive calls, I can send and receive SMS messages, Voicemail setup works, but if yo…
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Quebec without minutesI have Quebec plan without any minutes. I don't need to make calls but I need to receive calls. Doe…
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30% off monthly plan?I was promised to have a 30 % off my monthly plan starting April 12, 2019, but was still charged th…
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Data available in Toronto when my plan is QC only ?I just came back from Toronto and was able to use my data that should be QC only. I did not have an… -
Change plan prior to activation completed?I just activated a plan without data thinking I can receive data gifts from my contacts, and I real…
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Cannot receive messages from GoogleUsing Google 2-factor authentication does not get codes sent by Google.
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Introductory pricing more expensive then stabilization pricing?I got into the fizz train before April 12th with intro pricing package. I'm noticing now that stabi… -
Fizz is asking for a copy of my bank statements to issue a refund. dfck?tl;dr: fizz took money (50+$). failed to deliver and asking bank statement to issue a refund. Becau…
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active numberwhy if plan has no voicemail or voice service the number is given as a wrong number? it is really c…
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