Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Email notice - Network status?I had a suggestion for how the Network Status should work and communicate us the relevant informati…
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What do do when com.android.phone stops working? NO service..What do do when com.android.phone stops working? NO service..
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My LTE works at 3G speed, how can I fix this?My data used to work at LTE speed with no problem up until that day where Fizz users were out of se…
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Ordered 2 SIM's, said delivered but not and no way to contact support.I ordered 2 SIM's and they said they were delivered today. Searched all around and no sign of them.…
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Transferring number from account under different name?My old cell phone account is under my fathers name (as I recently turned 19). I’m interested in tra…
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Will paypal be an option in the future?Hey I was just wondering if Paypal will be a payment option in the future (Since its only limited t…
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Data Daily usage it no longer updated (only the total is updated) . ?Data daily usage was updated correctly and it suddenly stopped recently ? The total usage is still …
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how to reset pin voice mail ?how to reset pin voice mail ?
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Will you guys start being more open with communication soon?As you guys might know, social media and open communications are key to a successful company these …
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How to reset voicemail PIN?Voicemail is asking for a PIN even though it was never setup. I tried 1234, year of birth and the l…
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iMessage ActivationI changed my number when switching to fizz 4 days ago, and my iMessage still will not activate. I t…
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how to port?how do i port my old number to fizz online
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Incoming sms for plans with no messaging?I have a plan with no messaging. With any other providers, incoming messages still worked despite n…
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Does anybody notice fizz removed the date for introductory pricing?Is it because they can't put their house in order?
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Sim not provisioned?I got my sim in the mail , I activated it, and paid. Online no issues there, I installed it on my p…
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Why can't I activate the SIM card on the Adroid phone?I activated the SIM card online and chose my phone number. I then inserted the SIM card into an Adr…
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3G not LTE after last night outage, anyone else??3G not LTE after last night outage, anyone else??
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iMessage not activating, does anyone know a fix?I can send text messages, receive text messages etc. When I go to activate my imessage or facetime …
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After last outage, it's only HSPA here in Gatineau Ottawa?After last outage, it's only HSPA here in Gatineau Ottawa, occasionally 3G. But, before the outage…
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No data after new subscription set up ?Daughter signed up. She’s in area with no WIFI so I’m asking for her. Ported number over successful…
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Only way to get any signal is by using "Fizz EXT", long term solution ?Hi, yesterday I made a post and some users helped me out a ton. However, I was told something about…
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what is the default call blocking password?Hello, I'm trying to block international outgoing calls. The phone is asking me to enter my call bl…
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What happened to the update rolling out last night?I guess it didn’t solve the problem or it never happened? Still on 3G this morning.
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Dédommagement de vos clients ?Après 24h complète sans pouvoir utiliser nos cellulaires le tout semble être rétablie. Fizz doit ma…
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Data Upgrades needs a change?Data upgrades should be based on a percentage of your data plan instead of just 250MB, 500MB, etc..…
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Nothing as Data even 3G does not appear on my cell, anybody-else has experiencing the same now ?When out-of Wi-Fi range, mobile data does not switch over, even the 3G/LTE icon not coming up
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bad experience with beta testingtoday i was out.....i have to use google maps....but unfortunately with fizz.... even i was not abl…
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Beta testing prices? False advertising!I changed my plan BEFORE receiving the November 21, 2018 email which said you couldn't change your …
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my internet doesn't work ,not LTE or 4g networksmy internet doesn't work ,not LTE or 3g networks
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