Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Am I the only one who thinks that 2gigs of data wich has a sales value of 2$ on a plan with Fizz isnot being able to use our phones all day is worth way more then 2$ especially when you use your pho… -
Data to gift... Qui veut des donnees?Will give 500Mb each to up to 10 people. DM your number of email. Je donne 500Mb a chaque personne…
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I need to cancel my cell phoneTwo months ago, cancel my cell phone plan. yesterday they charge me again for a service that I do n…
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Unrequested change of plan during stabilization period?I received today an e-mail indicating that my plan was changed to exactly as it was before. My unde…
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Pourquoi je ne peux pas envoyer et recevoir de SMS pourquoi?Je ne peux ni envoyer ni recevoir de message multimédia j'ai tout essayer! Entré les apn manuelleme…
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Mobile internet?Internet is not good in Montreal cut a lot of time s Try to an add on to call the States and canad…
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There is no O in my code?I don't have an O in my activation code
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Ho do I refund the wallet, I transferred in errorHo do I refund the wallet amount that I transferred in there? I transferred in the wallet in error,…
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not received my sim card?Hi I ordered 2 sim cards several days ago, but I have not received them because it returned due to …
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Have you noticed we can create a plan with no data/munites/sms included for 10$?What is included then? Emergency calls only? -
Recovering Voicemail Password?I lost my voicemail password and can't contact anyone at support because the chat button is never a…
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Payment billMy credit card was locked and now i want to make payment to activate my phone
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Not able to acces my voicemail ?For about couple of dais I'm not able to access my voicemail, Is telling me that the nr I'm trying …
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does your service work on iphone 4?Hi, I activated my SIM card 4 hours ago, but my phone (iphone 4) doesn't have any service yet. Does…
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New billing cycle started today. Voice and SMS are deactivatedNew billing cycle started today. Voice and SMS is disabled. Please help!
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Has anyone else got this “Voice mail phone number is unable to receive calls”?I’m in the Ottawa area, and have been a customer for a few months now. I’m trying to retrieve a voi…
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My sim activation code does not work, what i need to do?Can't activate my sim card! It says that the sim activation code is taken by another member... What…
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5G for Fizz?Last week Videotron win at the auction of 600mhz 5G band! I wounder if there going to share it with… -
LTE Aggregation B4-B2-B5-B7My signal is aggregating With 4 bands when in stanby, but how come i cannot connect to B7 for LTE …
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mobile no date ?no date after mobile was activated
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Why can i not adjust my plan?Trying to adjust my plan and a red warning pops up saying billing cycle is invalid. My plan does no… -
After submitted order during activate is phone works but text is no and no data?I contacted Christine and another one on chatting and they said technical team on the way and will …
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Why is my phone not activated yet? How do I cancel?I activated my sims yesterday and my numbers have not been activated. I can see my plans on the acc…
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Why does my cellular data not work?My cellular data doesn't work even though I can make calls and send SMS. I'm on the latest version …
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Why doesn't my cellular data work?My cellular data doesn't work even though I can make calls and send SMS. I'm on the latest version …
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