Why can't I send out receive mms or access data since yesterday?

Pied28

I can't send or receive mms neither can I access mobile data since yesterday. I checked my APN and it's fine. Can someone help?

Fizzy

Have you tried to turn on Airplane mode, then turn it off?

Or tried rebooting phone?

 

What phone do you have? You can try changing network mode, swiitching between LTE and 3G.

 

If you have an android phone, you can also try this fix. It worked for me.

You have to manually edit both APN. For both APN, change "APN protocol" and "APN roaming protocol" to "IPv4/IPv6" instead of "IPv4".

Irene

Therefore, before was working.
Did you check your usage on the portal?
Do you have any watching dog on your phone for the data?

Chris P. #37

Strangely enough, I was also having an issue with sending MMS yesterday, but today it's going through perfectly fine.

Whizz

Hello Pied28
I have escalated your situation towards our technical team so they can investigate this problem and solve it as quickly as possible. Once we have a response from them we will notify you by e-mail.
Have a good day!
Catalin