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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Number transferred, could call out through FIZZ, but can't receive call, why?I transferred from Rogers and kept my phone number. The new line on FIZZ is activated right way. I …
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Is there an option between pay as you go and unlimited calling?It seems like if I create a plan I only have the choice between 0 minutes or unlimited minutes, is …
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What happens to ported phone number while awaiting for sim card to arrive?If I sign up for a plan, and choose to port my old number when ordering my sim card, will I still b…
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Can't call 310-XXXX numbers?I tried calling Bell, which is 310-BELL, but I got a message saying my plan didn't allow for it. I …
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Can I use the same SIM if I want to resubscribe after cancellation ?I forgot to use my referral code, if I cancel and then resubscribe would I be able to use the same …
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Voice and Text only plan - Is data disabled?I don't want data and want to use iPhone (secondary line) with only voice and text. Will data be di…
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Roaming in Mexico?Anyone experience roaming issues in Mexico recently?
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SIM card not activating on Nokia 6.1 2018?I received my SIM card, and added the APN settings, and i still can't call or get data on my device…
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Can't receive or send MMS. Working for anyone?Sorry for asking this again, I accepted an answer on my last question by accident and want to reope…
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Can't receive or send MMS. Does it work for you guys ?I already posted about this but I did not get any solution, so I'm trying again. I can't send or r…
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Calls don't seem to be dropping anymore?As of this morning, I've been able to take calls like a normal human being that didn't cut off afte…
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business plan and share data?Hi, Does anyone know if it's possible to open a business account with them and if you can have more…
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Data reset?I was nowhere close to limit, but my data seems to have reset back to 4 gig, should I worry?? Anyon…
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Can't send pictures per SMS. Help?HI. I can't send any pictures per SMS. Even when I am on the wifi. tks!
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Can't download SMS picturesReceived 2 pictures from 2 different people and can't download, even when turning off wifi and usin…
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Data usage not updating?I’ve had my plan active for the last 2 days already but the data usage doesn’t seem to be updating.…
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Oh, Fizz... That is not the answer we wanted to hearReposted from: https://www.reddit.com/r/FizzMobile/comments/a5lf29/oh_fizz_that_is_not_the_answer_w…
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Changing plans from 4 gig to 2 gig, do I still get discount price?I am nowhere close to reaching my data limit and have 12 days remaining in my billing cycle. If I …
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Level 3 free voicemailI made it to level 3 and got the free voice mail upgrade. I don't have voicemail on my plan, so I …
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My calls get dropped after about 1 minute 30 seconds? I just joined Fizz a few hours ago.Calls get dropped after 1 min and half?
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I can't send MMS (receive is ok) and can't setup voice mail (always say known number)I got to level 3 and applied two upgrades (500m data + voice mail). Data is not working in the beg…
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Are non-LTE phones supported ?Hi there ! I'm using "dumb" phones so that I can enjoy offline life more. Before I move t…
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Long distance call alert when calling within my coverage?With a Can+US plan, made a call from Montreal to Sherbrooke. Phone number is based in Mtl. Got a me…
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Who here is also afraid of Blackout Friday?With these 100 second call limits, I’m more terrified than ever.
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Gifted data not showing up?I gifted data from one of my accounts to another however it hasn’t shown up anywhere yet. I later c…
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My delivery is flagged as delivered but I haven’t received it.My delivery is flagged as delivered but I haven’t received it. What do I do?Order: 6801604564
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Removed beta perks and connection issues?I joined the beta program with fizz and activated my SIM on October 30th. I initially went for a 4G…
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Mobile plan without voice data and addon ?My son have a cell plan with Videotron for 25$ per month tax included for zero data, only unlimited…
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Does anyone know when we'll be getting LTE coverage back?Have been stuck on 3G service since the blackout, has anyone gotten LTE service back? I'm located i…
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Je n'ai plus acces a internet sur mon téléphone que ce passe t'il?Je n'ai plus d'internet sur mon cell et je ne suis pas capable d'avoir la bulle de chat pour avoir …
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