Data down?

Thomas S. #5652
Thomas S. #5652 Posts: 1 ✭✭
in My Mobile
I show the LTE symbol and full bars but am unable to send iMessages, access websites, stream from iTunes Cloud Library etc. Is the data network down?

Answers

  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Data network is not down.
  • JOM
    JOM Posts: 90 ✭✭
    Everything is working fine here in Quebec City including mobile data. Maybe try to restart your cellphone?
  • Fizzy
    Fizzy Posts: 11,804 ✭✭

    In Montreal, my data is working atm.

    Did you try this fix?

    - enable airplane mode, then disable it again

    - reboot phone

    - try connecting in 3G mode, instead of LTE

     

    If issue persists, here are other areas to look at:

    - Did you check your Fizz account to ensure all is well?

    - Are you within your coverage area?

    - How about your other mobile service such as calling and texting, are those working?

This discussion has been closed.

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