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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Is anyone able to switch upgrades yet?I read that Fizz was planning to allow us to remove added upgrades so when you level up you can tak… -
How does perks and upgrades work for multiple lines in 1 account?When I participate in the community and earn points, level up and get perks/upgrades, if I have mul… -
When is LTE coming back online/or is there no such thing on fizz?When I put in my sim card into my phone, I noticed that 4g was defaulted. When I dived into the dat…
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calling to Israel without add on ?my friend have a north america plan with money in the wallet but calls to Israel going true. he won… -
Why is the data I was gifted isnt working , yet its in my data meter?I was gifted 3gb of data and none is working yet its in my data meter and i got an email saying i r…
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Switching rewards?I tried to switch out the 250M reward with the 500M, But now, the 250M is still showing in my rewar… -
With Quebec only plan is texting to Canada/US/International Included?As the title says my plan has SMS included but I selected Quebec only , will it include outgoing te…
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***Ongoing Issue***Calls getting disconnected on Fizz EXT network!In my city I am connected to Fizz EXT network and calls are still getting disconnected after 3 mins…
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Anyone else getting an error when call forwarding to fizz number?I get an error message in french saying " la communication n'a pu etre etablie" then foll… -
Incoming call failure from either unknown numbers or U.S. numbers?Yesterday I was trying to login to Paypal, and it only had two options for verification, 1. SMS and… -
Email said sim card delivered but have not received itReceived an email at 10:20 AM today which says the sim card has been delivered. Now it is 5:37 PM, …
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Outside Quebec useCan I use my data outside of Quebec if I pressed Quebec only on my plan
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i cannot receive/send mms im using lg vn220?hi, im using fizz for a few days and having 2 issues. 1) i cannot send/receive mms? 2) i cannot rec…
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How the unlimited sms plan workHow does it work if I don't take the unlimited sms. HOw much will fizz charge me per sms? Is not cl…
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after activation?just activated my sim card by tranferring from rogers. but.... 1. i can only make a call, can't rec…
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It has been 11 days and that status was set to shipped but never delivered? How do I get the sim carI have been waiting for 11 days(since november 30th) for my sim card to be delivered but it has not…
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more than one user on the same account?is it possible to have more than one user on the same account?
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Have 500 MB to gift out. Anyone short of Data this month?PM me if you are short. I have 500MB to gift out. -
Payment is overdueHi! I have a late payment. I have been asked to update my card. I did it even if I keep the same ca…
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How can I change the language of my voicemail (from English to French)?I changed the 'preferred language' in my profil to French but this has no effect on the voicemail l…
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Coverage in Knowlton?Went to Knowlton the past couple weekends and 3g was dropping on and off to no connection, anyone f… -
OMG iMessage Working!Looks like iMessage is finally working! I can't believe it. I was debating on switching back to my … -
Anyone else finding themselves on fizz ext for no good reason?I'm not out of range of fizz towers, being 1km or less from two different ones, but this is the sec… -
Payment method?When it’s time to pay the plan each month, can we decide to pay later even though the line will not…
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Why is my data not working on the iPhone xr?I was informed that the data won't work on an iPhone 5 so we bought a new iPhone xr with the newest…
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Trying to access my voicemail but its asking for a pin and nothing works. Any ideas? Also can I chanAnyone know how to change the default to English
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use gift data before?i got 8 gig gifted to me. is there a way to use the gifted gig before the data plan???
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Why it says i dont have data in my plan when i try to use my data ?i just activated my plan like 5min ago but i tried using my data and when i go on a website it says… -
Data gifting to users with no data?If I only have unlimited calling and texting and applied a data upgrade. Does my plan become a plan…
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Can't receive SMSI have my phone for about a month and since 2 days ago i can't receive any SMS
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