Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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The activation code is not valid. How to solve it?I received the new SIM card yesterday. When I went the web page and used the activation code (six d… -
I don't see my gifted Datadoes anyone have the same problem someone sent to me Data but I can't see it in my account
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Fizz cannot assume his servicesAfter 3 days of my plan issue, the support didn't found my plan.... are you serious ??? I receive…
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Calling US?Does by selecting "Chose your coverage: Canada+USA" implies that calling to Canada+US num… -
Roaming used at Toronto. Spent thosands of bucks. Why?So I used data roaming ata TORONTO, because I thought the data also works there for I chose CANADA …
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Why is my SIM card not working?My SIM card stopped working 5 days ago. Fizz hasn't been able to figure out the problem. Is anyone …
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Is there other ways I can make a payment ?Hi , I was wondering do you have an other way I can make a payment without using my credit/debit ca…
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Do you have a list of the countries in found in each zone anywhere? (Specifically "Zone Latin AmericHi, I'm travelling to Bonaire and wanted to know it will be covered if I get a "Zone Latin Ame…
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Unable to access data in Toronto but still able to send/receive texts?I'm from Montreal but while travelling in Toronto I cannot access my mobile data. I do have Canada-…
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Where's my LTE?When on cellular data, I only get 3G. Also, the option for LTE is enabled on my iPhone and my plan … -
Can’t change credit card billing addressI’m trying to add on a new credit card billing info.. it lets me add the card information but it’s …
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MMS setting for Microsoft Lumia 640 Phone ?Everything with my phone works fine except sending/receiving pictures using MMS. I have a Microsoft… -
I moved my phone from other carrier to Fizz and seeing roaming errorI just activated my SIM card and move my cell number from other carrier to Fizz. But for any call t…
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my mobile plan not works ?When its time to pay fizz for mobile plan its always working but when its time to use their plans i…
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Plan not working ?When its time to pay fizz for mobile plan its always working but when its time to use their plans i…
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Data stopped since yesterday, How do I get service?Data stopped since yesterday, How do I get service?
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Travel zones & prices?I activated my plan, but I still can't see travel zones and prices. Has anyone had this issue befor…
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cannot hear any incoming callsI just activated my SIM card and transferred my phone number from previous provider Koodo. At begin…
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Limits on Roaming?What are the limits on North America Roaming? 1) are there limits (that is, the number of days) roa…
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when someone call me, they hear "the number is not in service"I transferred my number from Bell yesterday evening. Within 1 hour, it worked, but partially. I can…
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Is there a resolution for Two Factor Authentication Codes 2FALooking to follow up with anyone to see if they got two factor authentication codes (2FA) working w… -
How do you switch upgrades?I was wondering how to switch upgrades, e.g. 250MB to 500MB. I couldn't see switch button nor remov…
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I can't send SMS all day. Is this normal for Fizz?I can't send SMS all day. Inserted a sim card in another phone. The problem is not solved. Is this …
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Why is my data only working on Videotron server?Hi! I've been using my Fizz sim card for a week now, and I can call and text but cannot use my data…
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Canada/US plan-which provider is being used in the US?In Las Vegas Nevada, Fizz uses AT&T. The signal is all over the place out side of the strip. It…
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Fizz EXT ? Network testing results for the last 3 days in Toronto AreaTested the Fizz EXT network in the GTA area, calls to local numbers are intermittent, disconnected …
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Hi there, little low on data. Would you have some to spare please ? :)Thanks a million ! Will give phone number in private. Happy new year ! -
Is there an activation fee?Is there an activation fee when I activate my SIM card online? Thanks
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happy new year to the communautyi just want to wish an Happy new year to the communauty. Whit out you Fizz would'nt be what he is …
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Anyone managed to get call forwarding working?Tried to set it up on android and iphone but did not work. They used to have a call forwarding opti…
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