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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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No data after apply 250MB upgrade?I don't have data access after I applied 250 MB upgrade. It always said something is wrong when I t…
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I will gift surplus data to the community. 5 people, 500 mb each. Send private message to me. Read mI have surplus data and want to donate some to members of the community. The problem is you cannot …
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A PIN was put on my voicemail by default and I cannot access. I dont have facebook or Twitter. I neeCan somebody help me please. I dont get the chat bubble and I dont access to facebook or twitter an…
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Upgrades! Permanent or valid for 2 years only?So it seems that there are conflicting information on the fizz website, it appears that on some pag…
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Do my minutes (long-distance calls) roll over?My plan includes 500 minutes to another country, if I don’t use them all in one month, do the remai…
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With plan USA+CANADA, it there any extra charges when I make a phone call from USA to CANADA, or calFor the plan USA+CANADA coverage, when I make a phone in USA, is there any extra charges? any roami…
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Randomly got a text saying I have 100 MB rollover two weeks before end of cycle?I received a text from Fizz this morning saying I just got a rollover of 100 MB. My cycle doesn't e…
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What happened to this weekend's update??Was told last week by support that a patch was being rolled out this weekend to fix the LTE issue b…
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Network status update timestamp?Anyone notice how the timestamp for the last statement from Fizz now says Saturday December 8th at …
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FIZZ WHIZZ... NETWORK PROBLEM NOT Resolved...Will we get an update?Can you please update us on the Network being 3G for most people (maybe all?) since Saturday? I und…
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I never get LTE only H+ why ?I never get LTE only H+ why ?
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Send MMS with gifted data without textcan I send MMS with the data Perks if I don't have text in my plan?
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cannot receive text verification code from TD Bank?cannot receive text verification code from TD Bank
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Voice mail feature not appearing on my Fizz contract?I ordered my plan to have no data, with unlimited text, unlimited voice, and 10 voice mails. Every…
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can't see usage in Fizz accountdoes anyone know why I can't click on the usage Boston in my Fizz Account?
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Can't check my daily data usageI haven't been able to check my daily data usage for the past ~3 days. Just shows the spinning ico…
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Was told beta price will be extended for two more moths (total 5 months). Is it true?As a beta user, I'm suffered on no voice mail and no MMS for a while. They finally told me voice …
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lost pass word, have trouble to resetHi, I lost password, received link to reset password by email, but I can not do so. received messag…
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How long can I keep saved voicemail messages?Does anybody know how long I can keep my saved voicemail messages with Fizz? I know that with Roger…
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Display name when receive a call?I would like to know if someone call will it show the name. I know that Telus it’s possible. It sho…
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Carrier name no longer showing?My iPhone no longer shows “Fizz” at the top left next to the signal strength bars. I just see the w…
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Refund Policy?Does Fizz have a refund policy on cancellations before a certain period of using their services?
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How to delete the payment method?I had unsubscribed days ago and now no active plan with Fizz. But when I tried to delete the paymen…
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Number transferred, could call out through FIZZ, but can't receive call, why?I transferred from Rogers and kept my phone number. The new line on FIZZ is activated right way. I …
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Is there an option between pay as you go and unlimited calling?It seems like if I create a plan I only have the choice between 0 minutes or unlimited minutes, is …
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What happens to ported phone number while awaiting for sim card to arrive?If I sign up for a plan, and choose to port my old number when ordering my sim card, will I still b…
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Can't call 310-XXXX numbers?I tried calling Bell, which is 310-BELL, but I got a message saying my plan didn't allow for it. I …
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Can I use the same SIM if I want to resubscribe after cancellation ?I forgot to use my referral code, if I cancel and then resubscribe would I be able to use the same …
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Voice and Text only plan - Is data disabled?I don't want data and want to use iPhone (secondary line) with only voice and text. Will data be di…
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Roaming in Mexico?Anyone experience roaming issues in Mexico recently?
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