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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I still have no service /network .I still have no network service since i activated my sim, I've been waiting for more than 3 hours . -
I just called a hotel in Hawaii (prefix 808) and the call doesn't go through. Why?Will travel to Hawaii. I have the Canada+USA package. I am assuming it covers Hawaii as well. I jus…
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zone usa travel add on works for canadian numbers?If I buy a travel add on for zone usa 60 minutes callings, and I travel the USA (new york), Will I … -
Why I can't get 438 or 514 number as a Fizz customer?I want a 438 number because the card is for someone who's going to study in Montreal. Fizz won't gi… -
Not receiving texts last 5 days?I can send texts and receive calls but I cant receive calls and texts. I ported my number from fido…
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my bones got added to the wrong account can i change it ?my bones of 250mb got added to the wrong number on my account can i change it to a different numbe…
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Data stopped since yesterday, How do I get service? Can't reply to your questions other than makingAccount is fully in order and paid. Plan is active. I have voice and sms, but no mms. Connected to …
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Does anyone else have a bunch of weird transactions in their wallet?Looking at the transactions in my wallet, there are a bunch of bizarre charges ranging from a few p… -
Can I order to sim cards with different plans?Can I order to sim cards with different plans?
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i cannot text to my email like before?hi, i had videotron before fizz and i was able to send a text msg to my email address, why doesnt i…
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International callsWhen are you adding country PORTUGAL to the list?
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Data Rollover not working ?Hello ! I took the CAN/US 8GB plan the 27th of November and used less than 1 GB in the month. Mid D… -
Can’t receive calls or texts from a given phoneHello, I just activated a phone with Fizz for my daughter, a week ago. Just one issue... My persona…
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Synchronization problem text messagesI am able to send text messages and receive messages. But there is a delay as well as synchronizati…
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Why is my LTE upload speed slow?Forgive me for the repost, I accidentally approved an answer and unfortunately I guess it closed th…
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Definition of coverage vague ?I live in Gatineau region, which is across the river from Ottawa. I have a Ottawa number and a Gati…
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I managed to swap an upgrade?Just click to apply the upgrade first then click on the current one and choose swap! -
Why is my data not workingMy data is not working
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Plan change did not work?I changed my plan from the 4 gig to the 2 gig earlier in the month. However now, after ending the … -
International Incoming SMS problem?Tried to send SMS to an international number but failed. Tried this: going into your account-> p…
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Problem with data on galaxy s7: data working weirdly, anyone can help?So ever since the day 4G is back, my data has been acting weirdly, I contacted fizz and they opened… -
My data dpesnt work?I have Samsung Galaxy S5. 4G shows on top. But internet doesn't work
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FIZZ_EXT voicemail - all numbers we try to enter fails. anyone else experiencing this?"Welcome to fizz voicemail. for English press... you are calling from an unknown number, pleas…
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Can't receive alert message from bank?I can send message to myself, but I can't receive alerts message form BMO
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Why is my LTE upload speed extremely slow?Ever since I switched to Fizz, I've been unable to send MMS, I thought it was because something was…
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Can Anyone able to use the area code 873 ?The line get disconnected right away when I call my friend with area code 873. I did contacted fi…
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People can't call me?When people try to call me on the number Fizz gave me, they get this message: "Your call canno…
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No international CallsSorry I accidentally set my question as resolved so post again. I switched the "block internat…
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Mobile data service outage?I'm in montreal, I activated my phone back on december 12 and for a while mobile data worked perfec…
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Unable to send SMS on 'Fizz EXT' Networks?I am having a problem sending text messages when connected to any 'Fizz EXT' network on my Android …
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