Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Changing Plan cost $1 more in my profile than it does on the web site.So when I look at my profile. (i have the 8 gig can wide with unlimited text/phone and voicemail). … -
Can I have my first sim card sent to a po box instead of home address?Would it be possible to use a PO box rather than my home address as I'm having certain issues with …
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Does the data stop by itself when we exceed what we have on our plan?Does it indicate anywhere in Fizz's term that the data automatically stop when we have reached the … -
why is my phone showing videotron instead of fizzMy phone says the service is videotron and not fizz sometime it goes back to fizz but now its stayi…
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Other Canadian area codesIs there a technical reason we can't carry our existing phone number from a Saskatchewan area code …
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seriex problemeDepuis hier, quand qlq'un m'appelle : 1- Mon téléphone ne sonne pas. 2- Dès l’appel, le message d'…
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How do I know if I've overused data if I changed plan?Hi, I've recently changed my plan to the basic "w/o any data" plan that's a bit less than…
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Not wanting to update Apple device to latest version?I was browsing the Fizz subreddit and found this useful for those that do not want to update their … -
Gifting to another uer not working?Hello there. Under the MY Perks section, I was trying to gift the 500MB mobile data to my son, ano…
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Network parameters doesn't work, set up correct APN, reset network settings, connected to 4G but NOMy internet worked before, but one day it just suddenly stopped (after I ran out, though since then… -
i cannot call my voicemail?hi, the last 2 days when i try to call my voicemail, it hangs up before picking up?
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The activation code is not valid. How to solve it?I received the new SIM card yesterday. When I went the web page and used the activation code (six d…
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I don't see my gifted Datadoes anyone have the same problem someone sent to me Data but I can't see it in my account
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Fizz cannot assume his servicesAfter 3 days of my plan issue, the support didn't found my plan.... are you serious ??? I receive…
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Calling US?Does by selecting "Chose your coverage: Canada+USA" implies that calling to Canada+US num… -
Roaming used at Toronto. Spent thosands of bucks. Why?So I used data roaming ata TORONTO, because I thought the data also works there for I chose CANADA …
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Why is my SIM card not working?My SIM card stopped working 5 days ago. Fizz hasn't been able to figure out the problem. Is anyone …
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Is there other ways I can make a payment ?Hi , I was wondering do you have an other way I can make a payment without using my credit/debit ca…
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Do you have a list of the countries in found in each zone anywhere? (Specifically "Zone Latin AmericHi, I'm travelling to Bonaire and wanted to know it will be covered if I get a "Zone Latin Ame…
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Unable to access data in Toronto but still able to send/receive texts?I'm from Montreal but while travelling in Toronto I cannot access my mobile data. I do have Canada-…
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Where's my LTE?When on cellular data, I only get 3G. Also, the option for LTE is enabled on my iPhone and my plan … -
Can’t change credit card billing addressI’m trying to add on a new credit card billing info.. it lets me add the card information but it’s …
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MMS setting for Microsoft Lumia 640 Phone ?Everything with my phone works fine except sending/receiving pictures using MMS. I have a Microsoft… -
I moved my phone from other carrier to Fizz and seeing roaming errorI just activated my SIM card and move my cell number from other carrier to Fizz. But for any call t…
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my mobile plan not works ?When its time to pay fizz for mobile plan its always working but when its time to use their plans i…
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Plan not working ?When its time to pay fizz for mobile plan its always working but when its time to use their plans i…
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Data stopped since yesterday, How do I get service?Data stopped since yesterday, How do I get service?
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Travel zones & prices?I activated my plan, but I still can't see travel zones and prices. Has anyone had this issue befor…
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cannot hear any incoming callsI just activated my SIM card and transferred my phone number from previous provider Koodo. At begin…
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Limits on Roaming?What are the limits on North America Roaming? 1) are there limits (that is, the number of days) roa…
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