Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Payment method didn't work, how long until they recharge me?I recently activated my account in November of 2018 and the payment method for the first bill and s… -
Toll free?I tried calling a 1-833 number but it would not go through as it's apparently prohibited by my plan…
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Order while order SIMI try order SIM but i got always error. Please helps!
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Lost my phone and Fizz blocked my number HELP!?They are saying that I need my old phones IMEI in order to unblock my number, but I don't have the …
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problems making/receiving calls while in the US?I am having problems making/receiving calls while in the US. When connecting to the At&T networ…
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I didn't receive my SIM card and I called Planete courrier, they said that it was dilevered on Jan.Hi, I didn't receive the SIM card and I called Planete courrier, they said that it was dilevered o…
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Voice Message?Why on iPhone where there is a new message? I cannot see indication on the Phone App, but I only re… -
Tracking Fizz EXT usage?Is there any way to track Fizz EXT usage? I sometimes travel for work for extended periods of time …
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charged but no simI've been charged for sim card, but not only I didn't receive it, there is no sign of it on my fizz…
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lost sim cartI lost my phone and sim cart . How can i get a new one?
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What information is shown when receiving data?Was wondering when I gift data, what information does the receiver see? Your first name? Last name?… -
I have partial internet functionality. Can someone please help fix my "New Customer Experience"?So I transferred my number to Fizz today, and I have partial internet functionality... I can lo…
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NEED DATA? - Part 2 - Last call this monthI still have few more gigs available, so if you need some data, send me a PM with your phone number… -
Does Fizz SMS cover worldwide? Or just the coverage area?I have Canadawide SMS , no USA. But I do send a few USA message out last week without any charge. I… -
Need to link my phone number to my NAS (Numero d'assurance sociale?)Need to link my phone number to my NAS (Numero d'assurance sociale?)
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Cant change my plan to unlimited minute?Hello, I have a plan with data but I dont have unlimited minute. Now i want to change to unlimited … -
Frais interrurbainQuand j'appelle à l'extérieur de ma ville qui est drummondville il me dise que c'est un interurbain…
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How do I set up my plan to receive calls while in Peru?I will be travelling to Peru and will need to be able to receive calls on my Fizz number. I can't s…
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Number transfer from Rogers to Fizz CAN'T RECEIVE CALLS, NUMBER INACTIVETransferred number from Rogers, account was cancelled and received a sms from Fizz within minutes s…
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Videotron app?I factory reset my phone and noticed there is now a "User Centre +" app with the Videotro… -
2FA resolved. Can you try 2FA ( 2 factor authentication ) now?Can you try 2FA ( 2 factor authentication ) now? In RFD someone said UBER code works now. My budd…
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Why the date is not available?In the first day I used FIZZ, anything is normal, but from the second day, I cannot connect interne…
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Will Fizz be selling phones in the future?The main attraction of a phone with Koodo I have had up to now, is the fact I can get new and expen…
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Getting the bubble Chat every time!I procede in that order an I get the Chat bubble on almost every time between opening hours! 1 … -
How many support agents does Fizz have?In the live chat, sometimes it takes a long time to talk to someone. So I’ve been wondering, how ma… -
Fizz account management app for smartphones?Are there plans for a smartphone app to manage bill payments, add-ons and other account features?
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Can I cap the Data on my phones?I want to limit the data on my kids phones. Thanks
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"Message not sent. Phone number formatted incorrectly."?I get the above message when I try to send a text as of this morning. Also, I can't place phone cal…
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My account has been suspended for about 10 days now due to no payment I am trying to pay now but itMy account has been suspended for about 10 days now due to non payment, I am trying to pay now but …
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Why is my new sim card not recognized?I just activated my sim card, inserted it my iPhone 7 unlocked and I'm getting "sim card insta…
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