Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Will Fizz be selling phones in the future?The main attraction of a phone with Koodo I have had up to now, is the fact I can get new and expen…
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Getting the bubble Chat every time!I procede in that order an I get the Chat bubble on almost every time between opening hours! 1 …
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How many support agents does Fizz have?In the live chat, sometimes it takes a long time to talk to someone. So I’ve been wondering, how ma…
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Fizz account management app for smartphones?Are there plans for a smartphone app to manage bill payments, add-ons and other account features?
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Can I cap the Data on my phones?I want to limit the data on my kids phones. Thanks
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"Message not sent. Phone number formatted incorrectly."?I get the above message when I try to send a text as of this morning. Also, I can't place phone cal…
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My account has been suspended for about 10 days now due to no payment I am trying to pay now but itMy account has been suspended for about 10 days now due to non payment, I am trying to pay now but …
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Why is my new sim card not recognized?I just activated my sim card, inserted it my iPhone 7 unlocked and I'm getting "sim card insta…
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Any one Knows how to unlock a circket mobile phoneI have an alcatel one touch an I wanted to know if any one know how to unlock this phone
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Has anyone experienced this and got a solution?I've been without service since December 17th. Each day I get the same auto response, "we're s…
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Activated sim, but phone number still active with other provider. help?Hi, bought 3 sims, 2 of them activated and works fine. Last one got activated, but doesnt seem to w…
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Still unable to use LTE with SM-G930UHello everyone. I have a Samsung Galaxy S7 (SM-G930U) which works on the another network, I tried e…
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SIM is not connected to network?I lost my SIM and I told Fizz through Lost my SIM/Phone section. I activated it on the website like…
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International data planBefore switching to fizz i would like to know, the country and data plan available but, but when I …
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Reset pin for voicemail?How do I reset my pin on my phone???
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International calling minutes don't work?I opted for the $5 a month option of 1000 minutes to call to the Netherlands when I signed up. My s…
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owm numberi have fizz phone and number , now i want to change it to my koodo number what i have. and cancel k…
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I just received the sim card I applied but there was no activation numbers on the card holder. WhatI found the title "ACTIVATION:" on the card holder and there was nothing followed. So I'm…
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Can not receive call?I transferred my cell phone to Fizz last night, I can call others, but I can not receive any call,…
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How long does data add on last?How long does data add on usually last? I was under the impression that it was forever, but I read …
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Can I port my number out and keep my account for a data-only plan?I was wondering if I could port my phone number out of Fizz while keeping my account active with a …
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Is there Pakistan for international calling? I dont see it on the listI am looking at the international calling and do not see Pakistan on the list , is there any plans …
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Updated payment method, how to make/push payment to unblock SIM?I have updated my payment method on the fizz website and would like to unblock my SIM card although…
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What network does Fizz use for roaming in Canada?When switching to Fizz EXT in other parts of Canada where Fizz’s network doesn’t cover, which carri…
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my sim card won't activateI lost my previous sim card traveling. my sim card wont activate. It allows me to build a new plan …
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Depassement donneeEst ce que vous offrez un "blocage" de donnee si j'ai par exemple 8gb, lorsque j'arrive …
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Data plan price (without unlimited plan)?Hello, Where I can find the data plan prices? Like if for example I don't want the unlimited plan o…
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On my new Fizz Sim Card, I can receive Calls on my transferred phone number. . but?On my new Fizz Sim Card, I can receive Calls on my transferred phone number. However, I can't reac…
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Lost my PIN for voicemail, what do I do?I never set up a PIN for my voicemail. Now they ask me for my PIN to have access to my voicemail. I…
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Received text that I used 90% data, Checked profile and it says I have 10 Gb left.... what?So I received a text today saying that I hit 90% of my data usage, however when I logged into my Fi…
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