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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Cannot receive callsI cannot receive any calls on my phone ***-***-****. I receive texts and I can make calls. I was wi… -
How to change address after ordering a sim card?Hi I ordered a sim card on a wrong address. Is there any way to change the delivery address?
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International callHey there! I bought 1000 free minutes to call to Europe but it s not working:( I can call in Canad…
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Can someone help me with Hotspot problem on my Android?After I switched to Fizz I can't use Hotspot on my Android phone to share internet. My computer is…
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I can't resend notifications to update my APN?I was confused when I went to Toronto and could not use data but could use SMS because I have Canad…
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Can i automatically refill my wallet?Can i automatically refill my wallet? It gets annoying to run out and have to go and refill it. The…
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It has 2 days be in activation pending? .What happen it is pending 2 days . What can i do please tell me～
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International Calls to LibyaIs it unlimited (Incoming/Outgoing) to call Libya while being inside Canada ... or if not how many …
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International Calls ... is it limited to one country or all countries??are you limited to one country or all countries globally
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Error codesWhere can I find the meaning of error codes? I'm getting error code 29 when trying to send a text m…
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la messagerie vocale est non disponible mais incluse dans mon forfait ?La messagerie vocale n'est pas disponible sur mon téléphone , mais incluse dans mon forfait. J'a…
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Voicemail storing 6 instead of 10 messages and full?Hey, it says the voicemail can store 10 messages. But I have 6 of them, and now it says its full? T…
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Réactiver mon compteJe veux ppliquer le paiement de mon compte car il y a eu un problème avec ma carte de crédit mais j…
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My data usage appears to be high?I recently signed up and my data usage appeared to be accurate in my fizz account. Yesterday I was …
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porting number problemMy mobile number was transferred from fido to fizz yesterday, but it has not been activated yet for…
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active sim cardlast night , when I was activing my sim , I was interruputed and couldn't compelte the process .tod…
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How do travel add-ons in europe work?I'm planning to travel to europe for a month and I want to know how the travel add ons work. After …
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active my sim cardwhen I active my sim card , I was told that the activation code was already used , I couldn't go to…
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hot can I set up personal hotspot? (iPhone 5)When I try to start personal hotspot, I receive a message to contact Videotron for setting up
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i use other company plan and want to transfer to fizz, i can stop original plan any time but how tobecause my old number must be used and cannot break long time and i have been charged monthly(right…
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if i order new sim card, my old number will be attached and old phone service will be stopped till nso how to implement seamless cutover or shorten the break time? will you give scenario so that i ca…
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2FA not working with Lyft fixTo Fizz Staff: Can you guys please enable the following short codes: 46080 & 55074 That should …
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Voicemail PIN does not workI lost my PIN, and would like to set a new one. As per some other comment from the community, I we…
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want to transfer from other company to fizz but need similar plan, how can i do now?can i have plan which has some Internet and unlimited call and unlimited text and some voice mail? …
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How to block a spam number voicemails?I had blocked a spam number number on my iphone. But I still receive their voicemails multiple time…
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