Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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List of apps that don't work on FIZZ?BMO website and app. DAZN has been mentioned. I'm wondering if there's anything else that does not… -
Comment communiquer avec Fizz?J’ai reçu une enveloppe mais la carte SIM n’y était pas!!! Y a-t-il un moyen de communiquer avec qu…
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Carte SIM déjà utilisée avec un autre membre ?J'ai essayé d'activer ma carte SIM avec un plan mensuel mais je n'ai pas fini ma transaction. Maint…
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delay voicemailHow to increase the delay before voicemail take the call?
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Consumming my regular monthly plan before 250 MB Upgrade, why is that?So I have used up my roll over data but when I check my data consumption, I have already started us… -
Calling with vox prepaid cardHi I have a mobile plan where I have calls within Canada. I would like to make a call from BC to In…
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Charges for using vox prepaid card in Canada?Hi I would like to know what are the charges for using vox prepaid card with my mobile number withi…
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how to reach the head office and speak to someone livePlease contact me at
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Data to giftI have data to gift, 500MB each to first 10 people to send me their email or phone number. Please d…
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Why can't I access any of my 2019 transaction history?I can access my 2018 transaction history just fine, but all of my 2019 history is unavailable. I tr… -
nothing is working?i dont have any service and i cant send out any texs or use any of my apps. i saw that i have reach…
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Not internet yet?Even if I settled APN setting manually 6 heures ago, and restarted my phone 4 times, still no inter…
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Phone doesn’t work properly?Since I switched to fizz my phone doesn’t work properly: I miss a of phone calls, phone doesn’t rin…
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Can't make or receive calls in the last couple of days?I ve been with fizz for few months now. But since Saturday, Everytime i try to make a call i get a …
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Can't make or receive calls?Everytime i try to make a call i get a Videotron message saying "you don't have access to this…
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My plan didn’t reset — says -4 days left and data is showing rollover onlyMy plan did not reset but I was billed. Says -4 days left and only shows my roll over data.
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Which Backbone Internet service behind Fizz mobile?is it VideoTron or Bell or some Major Provider?Hi, Which Backbone Internet service behind Fizz mobile?is it VideoTron or Bell or some Major Provid…
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Can I gift upgrade data?I'm wondering if I can gift my upgrade to someone in my family
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Phone shows 'no sim'?I activated my SIM card last nigh with a transfer of my phone number from public mobile and at begg…
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Updated my APN, I have Canadian coverage, but I have no dat in TorontoI'm in Toronto and my data doesn't work. I can still send and receive sms and calls. I have Canadia…
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My account is frozen, I did make my payment but late. I need my account to be unfrozen?I need asap to unfreeze my account, I dont have a service for A week. I updated my credit card and …
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International data does not work?Data international? Does not work? I paid 20$ for international and nothing
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My phone works, but why data doesn't work?My phone and text message work, but why data(1G) doesn't work?
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No more minutes, texts and LTE. What's going on?I can't receive and do calls no more, not even text someone and it says that I have 4GB of data lef…
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Gifting data?Trying to gift to a family member that I added but get error that family member doesn’t have data p…
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