Charged for free voicemail?

redhead
redhead Brossard, QuébecPosts: 755
Ever since I got to level 3 and applied the Free Voicemail option, I am still being charged for the voicemail. Every time that happens, I send a message to Fizz via Facebook messenger and they open a ticket to reimburse me, which they do. However, this time, I had this delightful message:
According to our specialized team, they have addressed the voicemail charge concern so you shouldn't experience this debacle in the future. Thank you for your patience with us and have a fabulous day!
Has anybody else experienced that this issue is fixed for good?

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