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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Topping up my phone?Is it possible to top up my phone before the end of the usage period or can I only do this once a m… -
can't activate my voicemail. It says wrong number try again when entering my phone numberWhen following the steps it says incorrect phone number try again. So I can't start my voicemail
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Unsuspend account?I've been trying to get my account unsuspended for the last couple hours but no one from Fizz has f…
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MMS are sending through another number?My MMS were sending through MY number yesterday and today they are sending through ANOTHER number. …
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Why are my sms in the wrong order?If i send someone a text message their response gets displayed above my text message. This makes it…
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MMS not working but my data is workingMy mms texts are not working, I have 4 GB of data and used 0.8mb but my MMS are not working. My pho…
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MMS not working?My SMS are working fine but I can't receive or send MMS. It's part of my plan and my data is on whe…
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Has anybody used recently Fizz in Hawaii (July 2019)?Has anybody used recently Fizz in Hawaii (July 2019)? There are two questions from 8 and 6 months a…
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Traveling in France and ItalyWe will be spending 20 days in France and Italy this summer and I would like to use the add-on data…
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Dans l onglet voyage,incapable d acheter des donnees pour l etranger.On tappe le pays et rien ne seOn tappe le nom du pays et rien ne se passe.Aucun acces a des donnees pour achat
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SMS error - MSendconf No Credit Error text0In Quebec, I'm unable to send SMS Picture this morning... I get this error in Android-Textra : SMS …
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I want to deactivate my SIM card because I'm moving from the country?I want to deactivate my SIM card because I'm moving from the country
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How come Fizz only support IOS 12.1 and above? What happen if I use old iphone 5 or 5s?I activated other line today. It works fine with my iphone 7. When I moved sim card to iphone 5s. D… -
Current outage?Since 7:30 I can't seem to send/receive anything. Fizz error 38.
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Calls are cutting off after 1 and a half minutesThis morning calls are cutting off after 1 minute. Happens with every call. I am using the service …
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SMS outage in Ottawa this morning?Anyone else witnessing SMS issues this morning?
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Why I hear other people voicemail welcome settings when they don't answer?I just called my wife (also Fizz). She's in BC right now, I'm in MTL. She didn't answer the phone b… -
Transferring a secondary mobile line to a new account?Is it possible to transfer a secondary mobile line under my current account to a new separate accou…
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3 beeps line dropped and stuck on HSPA+ no LTE?3 beeps line dropped and stuck on HSPA+ no LTE
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3 beeps and dropped line?So my mother, sister and I are getting the issue where calling results in three beeps and a drop of…
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Bonus waiting for activationLvl 1 is 250mo and lvl 2 we get 500mo. The problem is my 250mo, I applied it and it’s pending activ… -
What the hell technical team are doingI dont have an active plan fir more than 18 hours
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Do MMI codes work on Fizz?I tried to use codes which are shown here https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding B…
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Activate my plan for the second timeHello. This is the second month that I have paid for my plan. But it is not activated yet. I can't …
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Wrong statics about my data usage of this month ?I checked my data usage and it says I used 1GB the 11th of july. Impossible because at the 11th I u…
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