Calls are cutting off after 1 and a half minutes
Christopher C. 3262
Posts: 11 ✭✭
in My Mobile
This morning calls are cutting off after 1 minute. Happens with every call. I am using the service in Montreal area.
This issue is in addition to not being able to access Voicemail from mobile, ongoing for at least a week that I haven noticed, which cuts off when trying to call Voicemail after a second.
Fizz service is completely unusable right now. I don't understand how Fizz's status of network says everything is working correctly on the solution hub. Completely unusable does not equal everything is working properly with the network!
I would like Fizz to let everyone know when this will be resolved
This issue is in addition to not being able to access Voicemail from mobile, ongoing for at least a week that I haven noticed, which cuts off when trying to call Voicemail after a second.
Fizz service is completely unusable right now. I don't understand how Fizz's status of network says everything is working correctly on the solution hub. Completely unusable does not equal everything is working properly with the network!
I would like Fizz to let everyone know when this will be resolved
10
Answers
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I have a problem with the SMS.
Edit: I got the 3 bips after 1:105 -
They probably have a larger problem this problem, and they seem not be aware yet
https://fizz.ca/en/faq/status-services5 -
I have the same issue this morning..I'm on a call , all of a sudden I hear beeps and then 15-20 seconds later the call gets disconnected..my sms doesn't work either5
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My SMS are working now4
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Having the same issue and so is a friend of mine. I thought we were near the end of stabilization period.5
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I had this issue yesterday5
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I am chatting with them, and they say that is my problem
4 -
The calls and SMS are back for me3
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Unfortunately, their service status message seems to be reactive--enough people complain/ask on the forums and they eventually update it, so it's not a great indication of the actual state of their services at any moment.3
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Hello all,
I would like to let you know that we aware of this situation. I advise you to try reboot your device and test again.
If the issue stil persists, please let us know by social medias or by Chat https://fizz.ca/en/contact-us
Thank you for your kind understanding!
Have a nice day!
Claudiu3 -
Whizz (Fizz) says they are aware of problem.
Once you are happy with community answers, please select a best answer to close the discussion.2 -
It is back for me.3
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@Christopher: the issue should be resolved by now. Can you close the topic by choosing the best answer?2
This discussion has been closed.