MMS not working but my data is working

Veronique P. #7896

My mms texts are not working, I have 4 GB of data and used 0.8mb but my MMS are not working. My phone is brand new with lots of available storage. SMS works fine

Mike

Did you check the APN

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-text-messages-why

Yelena

Check if your phone is compatible with Fizz network -
https://fizz.ca/en/faq/compatible-devices#1