Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Unable to place a call?I'm unable to place a phone call and do data. Please assist. It's the 2nd time that I'm experienc… -
how to activate a new sim card (old sim is lost) with the same fizz phone numberI lost a fizz sim, got a new one delivered, but the activation process asks me to choose a new numb…
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Can I use the data in other country except CA & US?I'll go back to my country next month, that mean I cannot use data of my plan?
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Is RCS Messaging Available on Fizz on Android Devices?Title says it all, my device is a OnePlus 6. -
How do I access my US Data that I purchased?I purchased data for my trip in California and now I'm not able to access my emails or get on the i…
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My data internet is working half way, any help? REPEATBY ACCIDENT I MARKED PREVIOUS QUESTION AS ANSWERED AND THERE IS NO WAY TO UNDO. SO REPEATING HERE A…
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Freeze but Paid?my account is paid but fizz frooze my calls i dont understand why -
Problem with my phonefor the past two weeks i have been havingt his issue when i call someone it shows it as a private … -
MMS android?I can't send and receive pictures on my one plus 6t. even if I have a data plan and that my data is…
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How can i pay my bill,if i'm already deactivated?i'm deactivated,but the end of my cicle arrive,and fizz has not taken the money from my credit card…
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My phone was stolen I got a new SimCard but I think I activated wrong can I fix it?My phone was stolen, I got a new SimCard, I follow the steps to activate it, but then I notice that…
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I will be traveling for a month and a half, is there a way to stop the automatic payment?Hi, I will be traveling in 2 weeks for a month and a half and I do not want to pay for that month s…
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SIMs not recieved?Please check why i did not get my 2 sims it is been ordered about 10 days ago
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Bonus for having 2 cell phones on the same account?Will Fizz have a discount or bonus for having 2 cell phones on the same account. Other carriers lik… -
Can Fizz transfers my phone number from my current provider (koodo)?Can Fizz transfers my phone number from my current provider (koodo)?
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Data PleaseCan someone provide me data please, I actually ran out :( Willing to show proof if requested. Than… -
Ive exceeded the limit of credit cards allowed?Ive exceeded the maximum number of credit cards allowed ? Im trying to ADD an alternative payment …
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I wanted to buy just one 3 dollar plan for speaking 60 min but it charged me doubleI wanted to buy just one 3 dollar plan for speaking 60 min but it charged me double i want to can…
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No SIM or SIM error so no phone calls. What to do?My data works but I can't make or receive calls. Can anyone help?
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Payed but account still frozen 5 daysMy payment failed so I made a payment on the spot my card was charged I even got an email and notif…
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How long are technical support escalations?I have been unable to click the make monthly payment button since I changed credit cards on my acco…
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When I call others, how do I set my name to appear on their telephone screen?When I call others, how do I set my name to appear on their telephone screen?
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Sim card blocked since 11:00 this morning - how do I unblock?New sim card blocked since 11:00 this morning - how do I unblock?
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I can't connect to mobile dataHi! I got my new sim card yesterday and went through the sim installation. I can't connect to the m…
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For a voicemail greeting, how do I choose the "pre-programmed greeting"?I am currently trying to set up my voicemail but I'd rather not record a personalized greeting. Ins…
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