Call drops and slow data speed?
On Friday, I was in Laval near 15/440, and during many calls, at 1 min 40 seconds, the call ended automatically. This happened many times while talking to different people.
Furthermore, the data speeds Im receiving in some parts of Laval is only 6 mbps even though the coverage showed LTE. 6 mbps is less than 3G (10 Mbps). I contacted fizz and was told by their technical team that I have the standard speeds for download/upload via email. These low speeds were experienced this month, and last month. I couldn't even google search on chrome.
Its very. frustrating.
Has anyone else had this experience?
Furthermore, the data speeds Im receiving in some parts of Laval is only 6 mbps even though the coverage showed LTE. 6 mbps is less than 3G (10 Mbps). I contacted fizz and was told by their technical team that I have the standard speeds for download/upload via email. These low speeds were experienced this month, and last month. I couldn't even google search on chrome.
Its very. frustrating.
Has anyone else had this experience?
14
Answers
-
For the call drop, last week therewas a problem
For internet I have around 30/40 MBps3 -
I had problems with data in Cornwall Ontario where it used to work fine but the last few times there in no data at all5
-
We are still in Fizz mobile stabilization period. So some issues are to be expected.
https://fizz.ca/en/faq-stabilization-period
Have you tried changing to 3G only (disable LTE) for now? And see if you get better signal.
Your speeds may improve and less dropped calls.
6 -
many people have been having these issues..1
-
If you obtain decent speed elsewhere than in Laval, then Fizz network there is weak.
As for call cutting - there was a major issue last week. Maybe phone restart will help.4
This discussion has been closed.