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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Not internet yet?Even if I settled APN setting manually 6 heures ago, and restarted my phone 4 times, still no inter… -
Phone doesn’t work properly?Since I switched to fizz my phone doesn’t work properly: I miss a of phone calls, phone doesn’t rin…
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Can't make or receive calls in the last couple of days?I ve been with fizz for few months now. But since Saturday, Everytime i try to make a call i get a …
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Can't make or receive calls?Everytime i try to make a call i get a Videotron message saying "you don't have access to this…
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My plan didn’t reset — says -4 days left and data is showing rollover onlyMy plan did not reset but I was billed. Says -4 days left and only shows my roll over data.
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Which Backbone Internet service behind Fizz mobile?is it VideoTron or Bell or some Major Provider?Hi, Which Backbone Internet service behind Fizz mobile?is it VideoTron or Bell or some Major Provid…
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Can I gift upgrade data?I'm wondering if I can gift my upgrade to someone in my family
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Phone shows 'no sim'?I activated my SIM card last nigh with a transfer of my phone number from public mobile and at begg…
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Updated my APN, I have Canadian coverage, but I have no dat in TorontoI'm in Toronto and my data doesn't work. I can still send and receive sms and calls. I have Canadia…
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My account is frozen, I did make my payment but late. I need my account to be unfrozen?I need asap to unfreeze my account, I dont have a service for A week. I updated my credit card and …
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International data does not work?Data international? Does not work? I paid 20$ for international and nothing
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My phone works, but why data doesn't work?My phone and text message work, but why data(1G) doesn't work?
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No more minutes, texts and LTE. What's going on?I can't receive and do calls no more, not even text someone and it says that I have 4GB of data lef…
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Gifting data?Trying to gift to a family member that I added but get error that family member doesn’t have data p…
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Cannot receive callsI cannot receive any calls on my phone ***-***-****. I receive texts and I can make calls. I was wi…
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How to change address after ordering a sim card?Hi I ordered a sim card on a wrong address. Is there any way to change the delivery address?
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International callHey there! I bought 1000 free minutes to call to Europe but it s not working:( I can call in Canad…
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Can someone help me with Hotspot problem on my Android?After I switched to Fizz I can't use Hotspot on my Android phone to share internet. My computer is…
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I can't resend notifications to update my APN?I was confused when I went to Toronto and could not use data but could use SMS because I have Canad…
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Can i automatically refill my wallet?Can i automatically refill my wallet? It gets annoying to run out and have to go and refill it. The…
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It has 2 days be in activation pending? .What happen it is pending 2 days . What can i do please tell me～
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International Calls to LibyaIs it unlimited (Incoming/Outgoing) to call Libya while being inside Canada ... or if not how many …
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International Calls ... is it limited to one country or all countries??are you limited to one country or all countries globally
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Error codesWhere can I find the meaning of error codes? I'm getting error code 29 when trying to send a text m…
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la messagerie vocale est non disponible mais incluse dans mon forfait ?La messagerie vocale n'est pas disponible sur mon téléphone , mais incluse dans mon forfait. J'a…
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