Data is not working

Serhiy

I activated my sim card since August 5th and in my account it says I have 2 Go data and my phone says I havd no cellular internet connectikn included

Gallina

You need to verify if your APN is correctly setup
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Gallina

If you are not able to make it work you can chat with customer service on this same link (green bubble at the bottom) :
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Make sure you're logged into your Fizz account (top right corner)

Simon H. #6464

I’d recommend reaching out to fizz support via Facebook chat. They usually respond and resolve the issue within minutes. Open Facebook and search fizz mobile.
Good luck

M T. #338

Verify if your phone is compatible with Fizz : https://fizz.ca/en/faq/compatible-devices
Have you configured APN : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

TrainFood

If your on iphone you need to update to the newest ios.. rip

Sanjay

if you have iPhone connect to iTunes an update might me needed

Anne H. #1344

You need config APN. Google Fizz APN setting .