My add ons WERE NOT applied and I purchased multiple ones and they are billed to me!

Nicolas S. #3380
Nicolas S. #3380 Posts: 3 ✭✭
in My Mobile
I tried to get data add ons and they were not and STILL are not activated. I purchased multiple ones and now they are billing me for that!!!! How to remove the add ons!
Please help me guys this is ridiculous!

Answers

  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
    You will have to contact support to fix your problem.
  • Whizz
    Whizz Posts: 23,081 admin
    Hello Nicolas
    Apologies for this issue.
    I have forwarded this matter towards our tech team to handle it in the nearest time possible. Once we receive further updates onto this, we will inform you through the e-mail address associated with your account.
    Have a great day!
    Catalin
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