Why are my services suspended even when I paid my bill

David L. 24569
David L. 24569 Posts: 1 ✭✭
I had my bill automatically paid, but it still hasn't showed up on my fizz account history. I have had my text, talk and data suspended since Saturday (August 3rd). My bank account shows the the money has been taken out of my account. So what gives?

Answers

  • Gallina
    Gallina Posts: 756 ✭✭

    You should contact the support :

     

    To chat with Fizz, make sure that :

     

     

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

  • Simon H. #6464
    Simon H. #6464 Posts: 197 ✭✭
    Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
    They will respond and correct the situation within minutes.
    Good luck
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