Outgoing calls

Yochanan S.

My account was reactivated, but Outgoing calls isn't working

Gallina

Have you tried rebooting your phone, remove and reinsert the SIM card? If you want to contact Fizz, here's the procedure : 

 

To chat with Fizz, make sure that :

• 
  You're logged into your Fizz account (Login, top right corner) : https://fizz.ca/en
  
• 
  You're active on a help page, for example : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
  
• You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
• You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Yochanan S.

Still not working.
my account was suspended because my Credit card was replaced, but I already updated it online and it still is not working for outgoing calls

Gallina

https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
If this doesn't work, then I think you should contact Fizz.

Simon H. #6464

Contact Fizz Support via Facebook chat, it is the quickest way to get things resolved.
Simply search Fizz Mobile in Facebook and chat with support, they will respond within minutes
Good Luck