why did i reach a credit card limit? i can't seem to be able to add any card

Hanine
Hanine Posts: 1
ive read what is being said on here, i deleted my cookies and tried from a private browser and it's not working. i think only fizz system can help?

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,165

    For this problem you need to contact the support, they will reset the limit for you.

     

    CHAT

    Go to this page https://fizz.ca/en/faq/resolving-issuesif you are not connect login

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

     

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

     

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email

  • If you got the error message that You reached the maximum payment method for this account, then simply contact Fizz support to reset that field. Then try with either a different browser or with privacy mode. It worked well for me.
    Good luck
  • Hanine, have you been able to fix it with Fizz support help ?
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