When are 2FA SMS sent by RSA OnDemand SMS going to work?

Thomas J. #4692

I switched to Fizz knowing that 2FA isn't 100% there yet, but I'd like to know when RSA OnDemand SMS are going to work. This is something that is used in many, many enterprises and they are not being delivered to Fizz mobile numbers. They usually come from 5 number shortcodes (ie: 790-01). Thanks.
Link to RSA's documentation: https://community.rsa.com/docs/DOC-76775

Irene

Probably before the end of the stabilization period

Fizzy

This is community forum. We are users like you.

You have a valid question. But your guess is as good as ours,

Serge O. #3665

Look if there is possibilty to receive your code by phone call instead of sms code.
It could help temporarily the time Fizz is fixing the problem.
It is not secure as sms code but it is a good work arround

Kovid

2FA has been an outstanding issue.
Since the Whizz has been very active on the forum today (which is btw very good ), I hope she or he can shed some light on the status of this issue.
On another note, I think the call forwarding feature should be listed as an outstanding issue as well.

Jean-François R. #4820

Its funny how Fizz is make me realize that many things i thought were a given were in fact proof of a great service elsewhere. I probably have at least 30 accounts tied with 2fa and its gonna be a huge waste of time for me. But, i should have known. But i didnt.

Thomas J. #4692

Confirming that 2FA for RSA OnDemand SMS now WORKS! Thanks Fizz

Edit: Back to not working since June 2019

Thomas J. #4692

June/July 2019 : It used to work, but now it doesn't. What happened?