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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I only got half my SIM order delivered?Yesterday I ordered 2xSIM card for signup, and today I got a shipment! Of only 1 SIM... The order d… -
My data don't work in the usI have a QC Data plan and received from an amazing fizzer 500MB of data but they have Canada US pla… -
iPad Pro 2018 is compatible on Fizz LTE?If a get a SIM card for data only does it work on my iPad Pro?
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USA Data Coverage ?I'm in Denver Colorado and the network is AT&T but the data doesn't work. I have CA/USA coverag…
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Blocking international calls?Does fizz offer some sort of spam filtering on their end so the spam calls don’t reach me? I’m gett… -
Voicemail Cost?Can anyone tell me the cost to have voicemail on your account? It says it is an add on. I just orde…
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Has anyone not had LTE for the past 2 weeks like me?Hello, I haven't had LTE for the past two weeks , i'm just stuck on 4g Is there a reason for this ?…
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Gifted data turned into over usageAnybody had this issue where they were gifted data and then in the account it says you are over the…
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Why i cannot call and receive call ?It has been month now with Fizz but the line is not stable yet some time receive call but cannot c…
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voicemaillVoicemail Not Working for Callers When Not Answering Phone
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cannot callEvery time i try to call my daughter on her Fizz number, no one answer! and she told me it didn't r…
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Is anyone able to switch upgrades yet?I read that Fizz was planning to allow us to remove added upgrades so when you level up you can tak… -
How does perks and upgrades work for multiple lines in 1 account?When I participate in the community and earn points, level up and get perks/upgrades, if I have mul…
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When is LTE coming back online/or is there no such thing on fizz?When I put in my sim card into my phone, I noticed that 4g was defaulted. When I dived into the dat…
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calling to Israel without add on ?my friend have a north america plan with money in the wallet but calls to Israel going true. he won… -
Why is the data I was gifted isnt working , yet its in my data meter?I was gifted 3gb of data and none is working yet its in my data meter and i got an email saying i r…
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Switching rewards?I tried to switch out the 250M reward with the 500M, But now, the 250M is still showing in my rewar… -
With Quebec only plan is texting to Canada/US/International Included?As the title says my plan has SMS included but I selected Quebec only , will it include outgoing te…
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***Ongoing Issue***Calls getting disconnected on Fizz EXT network!In my city I am connected to Fizz EXT network and calls are still getting disconnected after 3 mins…
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Anyone else getting an error when call forwarding to fizz number?I get an error message in french saying " la communication n'a pu etre etablie" then foll… -
Incoming call failure from either unknown numbers or U.S. numbers?Yesterday I was trying to login to Paypal, and it only had two options for verification, 1. SMS and… -
Email said sim card delivered but have not received itReceived an email at 10:20 AM today which says the sim card has been delivered. Now it is 5:37 PM, …
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Outside Quebec useCan I use my data outside of Quebec if I pressed Quebec only on my plan
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i cannot receive/send mms im using lg vn220?hi, im using fizz for a few days and having 2 issues. 1) i cannot send/receive mms? 2) i cannot rec…
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How the unlimited sms plan workHow does it work if I don't take the unlimited sms. HOw much will fizz charge me per sms? Is not cl…
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after activation?just activated my sim card by tranferring from rogers. but.... 1. i can only make a call, can't rec…
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It has been 11 days and that status was set to shipped but never delivered? How do I get the sim carI have been waiting for 11 days(since november 30th) for my sim card to be delivered but it has not…
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more than one user on the same account?is it possible to have more than one user on the same account?
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Have 500 MB to gift out. Anyone short of Data this month?PM me if you are short. I have 500MB to gift out. -
Payment is overdueHi! I have a late payment. I have been asked to update my card. I did it even if I keep the same ca…
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