Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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UK Travel Add onI saw that for UK, there are only data travel add ons available. No calling minutes. Is there a way…
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Setting APN on iPhone, How to!There is no APN parameters you can set manually on iPhones. To have an iPhone updating the carrier…
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Multiple sims card on same accountQuick question, Can I have more than one sim card sharing internet? For exemple, I would add a sim …
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WIth the coverage Canada, What are the rates for US calling ?WIth the coverage Canada, What are the rates for US calling ?
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why incoming text not working?my incoming text does not work
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My data wont work?? But got everything else to workHi, ive activated my sim card yesterday and everything work exept my data. I have rebooted my Samsu…
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Is the costumer service going to be better?I never see the chat buble.i'm logged in almost every hour. I'm looking at the bottom of my profile…
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discover zones and rates button is not working?Hi, I want to see the zones and rates before making a choice and buying my plan, but the button dis…
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why deos IMEI not show after diealing *#060#?Hi, I am using Huawei produced in 2018 bought in China, after dialing *#060#, it does not show IMEI…
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Why the services status disappeared?Instead of improving it as many requested it, the live status disappeared from the FAQ page. It can…
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Why I don't receive text messages?Hello, I joined a month ago without a tick for unlimited text messages, since I do not send them, b…
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iPhone 6 suddenly showed "no sim card" after running for 4 days. What's wrong?iPhone 6 suddenly showed "no sim card" after running for 4 days. What's wrong? Just moved…
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Would this phone work with Fizz?Because the phone I currently use is older, a Samsung Galaxy S6 that has seen better days, I'm look…
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Text message problems?I have a data only plan, but I decided to try the Call and Text add-ons. The calling works fine and…
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How do I reset my PINHi, I never got a text message with my PIN. When hold 1 down and get to voicemail I don't know wha…
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NEED DATA? - Part 2 - I'm able to gift againAs I entered a new invoicing cycle, I'm able to give again and I have few gigs available. So send m…
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i dont recive my sim carti order a sim
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Why am I no longer receiving sms texts since New Years' Eve?I stopped receiving text messages since New Year's Eve. I tried my sim in a different phone ans it …
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Can't find any options on ''Manage plans'' tab, thus i can't get my PUKHello, i see all the instructions on how to find your PUK code, and they all say ''My Plans>Mana…
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What area codes are the phone numbers?Hello, I am wanting to switch to Fizz and get a new number (Rather than port from my old carrier). …
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Changing Plan cost $1 more in my profile than it does on the web site.So when I look at my profile. (i have the 8 gig can wide with unlimited text/phone and voicemail). …
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Can I have my first sim card sent to a po box instead of home address?Would it be possible to use a PO box rather than my home address as I'm having certain issues with …
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Does the data stop by itself when we exceed what we have on our plan?Does it indicate anywhere in Fizz's term that the data automatically stop when we have reached the …
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why is my phone showing videotron instead of fizzMy phone says the service is videotron and not fizz sometime it goes back to fizz but now its stayi…
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Other Canadian area codesIs there a technical reason we can't carry our existing phone number from a Saskatchewan area code …
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seriex problemeDepuis hier, quand qlq'un m'appelle : 1- Mon téléphone ne sonne pas. 2- Dès l’appel, le message d'…
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How do I know if I've overused data if I changed plan?Hi, I've recently changed my plan to the basic "w/o any data" plan that's a bit less than…
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Not wanting to update Apple device to latest version?I was browsing the Fizz subreddit and found this useful for those that do not want to update their …
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Gifting to another uer not working?Hello there. Under the MY Perks section, I was trying to gift the 500MB mobile data to my son, ano…
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Network parameters doesn't work, set up correct APN, reset network settings, connected to 4G but NOMy internet worked before, but one day it just suddenly stopped (after I ran out, though since then…
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