Ive exceeded the limit of credit cards allowed?

Stefanie C.
Stefanie C. Posts: 1 ✭✭
in My Mobile
Ive exceeded the maximum number of credit cards allowed ?
Im trying to ADD an alternative payment method and it wont allow me.
I absolutely need this resolved ASAP, as I have until 10 pm tonight to pay my plan.
PLEASE HELP!

Answers

  • Mike
    Mike Posts: 21,581 ✭✭

    Contact the support right away

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Whizz
    Whizz Posts: 23,101 admin
    Hi Stefanie,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have an excellent day!
    Radu
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