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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data Rollover not working ?Hello ! I took the CAN/US 8GB plan the 27th of November and used less than 1 GB in the month. Mid D…
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Can’t receive calls or texts from a given phoneHello, I just activated a phone with Fizz for my daughter, a week ago. Just one issue... My persona…
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Synchronization problem text messagesI am able to send text messages and receive messages. But there is a delay as well as synchronizati…
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Why is my LTE upload speed slow?Forgive me for the repost, I accidentally approved an answer and unfortunately I guess it closed th…
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Definition of coverage vague ?I live in Gatineau region, which is across the river from Ottawa. I have a Ottawa number and a Gati…
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I managed to swap an upgrade?Just click to apply the upgrade first then click on the current one and choose swap!
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Why is my data not workingMy data is not working
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Plan change did not work?I changed my plan from the 4 gig to the 2 gig earlier in the month. However now, after ending the …
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International Incoming SMS problem?Tried to send SMS to an international number but failed. Tried this: going into your account-> p…
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Problem with data on galaxy s7: data working weirdly, anyone can help?So ever since the day 4G is back, my data has been acting weirdly, I contacted fizz and they opened…
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My data dpesnt work?I have Samsung Galaxy S5. 4G shows on top. But internet doesn't work
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FIZZ_EXT voicemail - all numbers we try to enter fails. anyone else experiencing this?"Welcome to fizz voicemail. for English press... you are calling from an unknown number, pleas…
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Can't receive alert message from bank?I can send message to myself, but I can't receive alerts message form BMO
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Why is my LTE upload speed extremely slow?Ever since I switched to Fizz, I've been unable to send MMS, I thought it was because something was…
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Can Anyone able to use the area code 873 ?The line get disconnected right away when I call my friend with area code 873. I did contacted fi…
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People can't call me?When people try to call me on the number Fizz gave me, they get this message: "Your call canno…
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No international CallsSorry I accidentally set my question as resolved so post again. I switched the "block internat…
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Mobile data service outage?I'm in montreal, I activated my phone back on december 12 and for a while mobile data worked perfec…
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Unable to send SMS on 'Fizz EXT' Networks?I am having a problem sending text messages when connected to any 'Fizz EXT' network on my Android …
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I only got half my SIM order delivered?Yesterday I ordered 2xSIM card for signup, and today I got a shipment! Of only 1 SIM... The order d…
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My data don't work in the usI have a QC Data plan and received from an amazing fizzer 500MB of data but they have Canada US pla…
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iPad Pro 2018 is compatible on Fizz LTE?If a get a SIM card for data only does it work on my iPad Pro?
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USA Data Coverage ?I'm in Denver Colorado and the network is AT&T but the data doesn't work. I have CA/USA coverag…
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Blocking international calls?Does fizz offer some sort of spam filtering on their end so the spam calls don’t reach me? I’m gett…
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Voicemail Cost?Can anyone tell me the cost to have voicemail on your account? It says it is an add on. I just orde…
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Has anyone not had LTE for the past 2 weeks like me?Hello, I haven't had LTE for the past two weeks , i'm just stuck on 4g Is there a reason for this ?…
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Gifted data turned into over usageAnybody had this issue where they were gifted data and then in the account it says you are over the…
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Why i cannot call and receive call ?It has been month now with Fizz but the line is not stable yet some time receive call but cannot c…
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voicemaillVoicemail Not Working for Callers When Not Answering Phone
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cannot callEvery time i try to call my daughter on her Fizz number, no one answer! and she told me it didn't r…
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