Personal Hotspot - iOS 12.1 not working error “Contact Carrier”?

James M. #192

I’m getting an error when trying to enable my personal hotspot on iOS 12.1. This is the latest updated. The error window mentions that I require to “contact carrier”.

Mohammad S. #314

To contact fizz
You can either fill up a contact form or
Through fb messenger

daniel M. 17886

I have the same problem with an iphone 4... Please help me

Whizz

Hello Daniel,
I am sorry to inform you, but iPhone 4 is not compatible with our network. Here you can find info regarding compatible devices: https://fizz.ca/en/faq/compatible-devices .
Have a good one!
-Bogdan